Data Entry Customer Service

Highlights and Qualifications

Superior customer service motivated and self-starter

I am able to engage well with client, guest management, coworker and vendor

Able to actively listen, troubleshoot, and resolve the situation, excellent closer in finance

Proficient in Microsoft Word, Excel, Power point 10 key wpm 40-45

Efficient with analytical, organizational, written and verbal comprehension

Clean Federal and criminal background check. Reliable, punctual and flexible with schedule.

Harland Clarke 4837 Harold Getty Drive SLC, Utah 84116 801-***-****

Worked with various banks. We would need to authenticate with secure information.

After hours support. Help with passwords, balances, created tickets for business day

Strat date: temp from October 30, 2020 to April 12, 2021. Hired April 12-2021 October 12, 2022

Lending Club 2701 Thanksgiving Way Suite 310 Lehi, Utah 415-***-****

Responsible for taking inbound/ outbound calls. Accountable for correct data entry

Negotiated payment arrangements for personal loans up to 40,000. Took ACH payments

Handled high security confidential information. SS#, checking account info, debit cards

Start date: May 6, 2019 – January 3, 2020

Market Street Grill SLC Airport Terminal 2 SLC, Utah 801-***-****

Responsible for accurate delivery of food and beverage in a timely manner

Handled daily bank up to $2500.00 using credit cards, cash, vouchers. Correct daily deposit

Start date: December 11, 2012 – December 23, 2017

Bullfrog Resort & Marina Hwy 276 Bullfrog, Utah 435-***-****

Server, In store trainer, night supervisor 9-12 employees checked off daily duties

Excellent communication with the FOH / BOH management and guests

Handled high volume business, accountable for daily banks and deposits

Start date: April 17, 2012 -October 29, 2012. Season 1984-1984. Season 1994-1996

Discover Financial Services 2500 Lake Park Blvd WVC, Utah 801-***-****

Senior account manager, credit card collections. Student loan applications and collections

Inbound/ outbound calls. Used FAST DATA to relocate and renegotiate payments with clients

Total estimation collected revenue $3,885.000. Recognition Leadership, Collaboration, Peer mentor

Start date: July 23, 2002 – January 8, 2012

TGI Fridays 3601 South 2700 West WVC, Utah 801-***-****

Office manager, Server Shift Lead, Expo, Instore Trainer for all new hires

Awarded for Gust Obsession for consistent excellent customer service

Start date: 3/17/1987-10/20/1991 FL. Transfer UT. 6/10/1992-04/15/1995 09/2001-03/2004

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