Package Handler Customer Service
Resume:
Curriculum Vitae
Edmond Brandon Wye
San Francisco, CA 94131
Cell: 608-***-****
Email: **********@*****.***
Professional Experience:
FedEx Ground
Package Handler
September 2021-May 2022
• Manually move material in packages from one place to another. Whether it be from the truck to the end client, from one truck to another, or from one side of the business to another.
• Pack products in boxes by hand and keep a record of the items packed and moved
• Work with material moving machine operators and material recording workers to handle items and keep a record of items.
• Communicate with co-workers and clients to ensure the safe and on- time delivery of goods. Companies want packages to be delivered on time and without damage.
• Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.
• Responsible for handling packages without dropping or other brisk movements that could damage them.
2
FedEx Express Fiji
Operations Clerk May 2017- August 2021
• Processing export consignments using Quantum computerized system
• Pick up and carry messages, documents, packages, and other items between offices or departments within an establishment or to other business concerns
• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous good
• Unload and sort items collected along delivery routes
• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone
• Plan and follow the most efficient routes for delivering goods
• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private locations
• Sort items to be delivered according to the delivery route
• Obtain signatures and payments, or arrange for recipients to make payments
• Record information, such as items received and delivered and recipients' responses to messages
• Perform general office or clerical work such as filing materials, operating duplicating and fax machines
Books R Us
Warehouse Manager August 2016 – November 2016
• Responsible for all stock in warehouse
• Check and verify all incoming and outgoing stock is accurate
• Execution of mid/yearly stock takes and verification of discrepancies
• Customer Service
• Invoicing of all warehouse sales
• Cash handling
• Supervision of warehouse staff
3
• Other essential duties that is required
Fiji National University FNU Bookshop Stock Controller / Supervisor April 2014 – September 2014
• Local/overseas buying
• Item costing
• Responsible for meeting sales and distribution targets
• Marketing of stocks sold in Bookshops
• Responsible for implementing and coordinating physical inventory/cycle counts of inventory items
• Logistics
• Customer service
• Serve as a lead worker by overseeing and guiding the work of other warehouse workers and staff under the Bookshop arm (5 shops)
• Usage of Navision computer system
University of the South Pacific USP Book Centre
Laucala Campus Stores Assistant February 2006 – April 2014
• Receiving local/overseas shipments
• Receiving invoice into the USP BookNet System
• Invoicing with USP Booknet System
• Logistics
• Extraction and delivery of stock
• Customer service
• Merchandising
• Assisting in annual stock takes
4
• Perform other essential tasks as required
Educational Background:
Tertiary
University of the South Pacific
• Pursuing a Diploma in Management Studies
Secondary Education
1994 Fiji Seventh Form Examination Saint John’s College 1993 Fiji School Leaving Certificate Marist Brother’s High School 1990 Fiji Junior Certificate Marist Brother’s High School Other Training:
Carpenters Fiji Limited
• Certificate of Participation – Fire Safety Training Service Pro Hospitality Education & Training Centre
• Certificate of Completion – “Building a Customer Focused Organization”
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