Nurse Practitioner Customer Service
Resume:
ERMA HAWKINS
Olive Branch, MS 38654
Cell: 662-***-****
***********@*****.***
PROFESSIONAL SUMMARY
Twenty-two years experienced as a nurse in the fields of dialysis, home health, hospice, critical care, med- surgical, postpartum and travel dialysis nurse. Core measure abstraction of medical records manual and electronic. Four years as a family nurse practitioner at community health center. Ability to function independently, knowledge of medical terminology and treatment modalities. Excellent in problem solving, management and preparation for state audits. Proficient in care plans, assessments and organization of recording keeping.
OBJECTIVE
To obtain a position in the nursing department at your facility and to further my knowledge, skills and experience in caring for patients. Also, continue to work toward providing quality care for the patients. To practice and maintain the privacy and rights of our patients. Promote and support evidence-based practices by leading by example with continuing education and competency in my profession.
WORK HISTORY
Family Nurse Practitioner/Owner/Entrepreneur
NuPhaze Nurse IV Therapy, Southaven MS, Nov 2022 Present
Assess patient needs, concerns and knowledge about IV vitamins infusion.
Educate patient about Intravenous vitamins infusion and intravenous access site.
Administered IV vitamins infusion via vein.
Monitor patient electrolyte and fluid status during infusion.
Monitor for signs of fluid overload and electrolytes imbalance.
Family Nurse Practitioner
Katmai Government Service, Anchorage, AK, June 2022 to September 2022
COVID 19 Test-To-Treat Clinic – Contracted with the state of Minnesota through FEMA integrating into standing public health COVID 19 testing in Hennepin County. Screened positives tests for eligibility and treatment options and sent prescription to local pharmacies.
Evaluated individual for appropriate treatment at state managed community testing sites to expand access and match eligible individuals with the most appropriate COVID-19 therapeutics per state and Federal COVID-19 treatment protocols. Treatment open to all but targeting medical under-served population with barriers to accessing treating and /or treatment from health systems and existing Test-To-Treat location.
Unemployed from March 2022 to June 2022
Travel ICU RN
SnapNurse, Atlanta, GA, February 2022 to March 2022
Assess, treat and monitor critical ill patients on ventilations, CPAP, BPAP. Assessments, administrate IV and oral cardiac medication, perform and assist physician with procedures at bedside. Provide care for patient on ventilation and have tracheotomies. Continuous monitoring for changes in patient status.
Travel ICU RN
Krucial Staffing, Overland Park, KS August 2021 to February 2022
Assess, treat and monitor critical ill patients on ventilations, CPAP, BPAP. Assessments, administrate IV and oral cardiac medication, perform and assist physician with procedures at bedside. Provide care for patient on ventilation and have tracheotomies. Continuous monitoring for changes in patient status.
Family Nurse Practitioner
Aaron E Henry Community Health Center, Clarksdale, MS 38614, August 21, 2017, to August 24, 2021
Provided direct medical care, consultation, coordination and referrals for a diverse patient population with wide range of clinical issues.
Promoted preventative and health maintenance care, including annual physical, health behaviors and selfcare education. Educated and encourage patients to take accountable and get involve in care.
Enhanced patients’ satisfaction and compliance by providing lab results in a timely manner. Ordered medical referrals based on patients’ needs and conducted follow up to ensure plan of care competed. Decreased visited to emergency room and hospital admission by providing thorough care in a convenient timeframe. Prescribed appropriate medications, treatments and health regimens to treat patient health problems.
Assess, diagnose, treat, order and interpret lab and test results. Develop care plan for acute and chronic illness. Educate on prevention and promote healthy lifestyle. Performed wellness and sports physicals on pediatric patient from age 6 months to elderly. Provide care for patient age range from 6 months to 100 years of age. Worked at the school clinic performing physical, wellness exam and screen for immunization compliance and STIs.
Recipient of Nation Health Service Corps Loan Repayment Award, 2017- 2021.
RN Weekend Supervisor
Tunica Nursing Home & Rehabilitation, Tunica, MS 38664, July 2016 to July 2017
Supervise the LPN and CNAs. Perform wound care and treatment on patients.
Clinical System Analyst
Northwest MS Regional Medical Center, Clarksdale, MS 38614, September 21, 2011 to June 1, 2016
Accurate abstract and submit medical records within specified time frame. Remain current on measure specification manual.
Educate medical and nursing staff on update or new meaningful use measures information. Identify deficiencies in medical record documentation that may cause a measure to fail.
In-services for physician and nurses on upgrade to electronic system. Monitor charting electronic record for admission and discharge medication reconciliation and enter of computer order physician entry (CPOE). Collect, analyze and report data to corporate and C- Suite with and action plan if failure occurs.
Core Measure Abstractor
Northwest MS Regional Medical Center, Clarksdale, MS 38614 March 21, 2011 to Sept 2013
Accurately abstract and submit medical records within specified time frame.
Maintain a current knowledge on core measures specification manual. Educate the medical and nursing staff on update or new core measures information.
Identify deficiencies in medical record documentation that may cause a measure to fail. In-services for physician and nurses on core measures. Communicate with supervisor of measures. Summit question to QualityNet for clarification on core measures policies. Maintain strict confidentiality of all information.
Charge Nurse
Fresenius Medical Care, Clarksdale, MS 38614 Nov 2009 to March 2011
Dialysis Company
Performed charge nurse duties and manage day to day operation for 12 station dialysis facility to ensure patient received treatment in a safe and timely matter.
Supervise nurses, PCT, LPN, cannulation, initiate and discontinuing dialysis treatment. Administrated intravenous and oral medication, setup and breakdown dialysis machine for patient treatment. Perform assessment, make appointments and round with physician. Make arrangement and schedule patients for kidney transplant.
Applied comprehensive assessment skills within scope of practice and educated patient and family regarding dialysis treatment and plan of care.
Assist in the interdisciplinary team members meeting to give updates on patient tolerances of care plan and make changes as ordered by provider.
Use critical thinking and clinical experience to monitor and evaluate patient response to hemodialysis treatment and follow protocol for adjustment treatment.
Travel Dialysis Charge Nurse
Nursesrx, San Diego, CA 92130 Jul 2008 to Sep 2009
Dialysis Company
Performed charge nurse duties and manage day to day operation for 12 to 20 station dialysis facility to ensure patient received treatment in a safe and timely matter.
Supervise nurses, PCT, LPN, cannulation, initiate and discontinuing dialysis treatment. Administrated intravenous and oral medication, setup and breakdown dialysis machine for patient treatment.
Perform assessment, make appointments and round with physician. Make arrangement and schedule patients for kidney transplant.
ICU Staff Nurse
Northwest Regional Medical Center, Clarksdale, MS 38614 Jun 2007 to Aug 2008
In this role I alternated between nurse and as charge nurse. Provide quality nursing care to one to two patients in 10 bed unit. Evaluated the patient’s conditions, administering treatment and providing constant support during recovery.
My daily duties included monitoring vital signs, prescribing dedication for each case, assisting provider in preforming bedside procedures.
Performed physical assessment, administered treatment while ensuring the proper function of the ventilators, cardiopulmonary support and other life support equipment used.
Titrated multiple drips, managed sedation while on ventilation, monitored labs and report abnormal to provider or follow standing orders.
Assisted with code blues throughout inpatient units by administering emergency medication, performing CPR, assisting with intubation, ensuring patient was stabilized and transferred to higher level of care.
RN Supervisor
Mid-South Hospice, Clarksdale, MS 38614 Jan 2005 to Jun 2007
Supervised LPN and CNA, admission, assessment and weekends calls
RN Supervisor
Continue Home Health, Clarksdale, MS 38614 Jul 2003 to Sep 2005
Supervise LPN and CNA, admission, discharges, recertification and make weekly assignments.
Staff Nurse
Northwest Regional Medical Center, Clarksdale, MS 38614 May 2001 to Jan 2002
Assessment, discharges, patient education, administration of medication, routine care, report patient status to physician and make rounds with physicians.
Provide direct care to medical surgical and postpartum care patients. Educated patients on their health condition, treatments, maintenance and discharge plan.
Customer Service cashier, Sale Clerk
Wal-Mart, Clarksdale, MS 38614 Sep 1996 to May 2000
Assist customer with returns and refunds, stock and order supplies
Clerk
Mississippi Delta Council, Clarksdale, MS 38614 Aug 1994 to Sep 1996
Answering telephone, filing, typing and preparing clients stipend.
EDUCATION University of Southern Mississippi
Master of Science in Nursing, Family Nurse Practitioner
Hattiesburg, MS Aug 2015 to May 2017
Mississippi University for Women
Bachelor of Science in Nursing,
Tupelo, MS 38801 Aug 2010 to May 2011
Phillips Community College
Associate Degree in Nursing
Helena, AR 72342 Aug 1999 to May 2001
Coahoma Community College
Pre-Nursing
Clarksdale, MS 38614 Aug 1996 to May 1999
Coahoma County High School
GED
Clarksdale, MS 38614 Aug 1985 to May 1989
CREDENTIALS
Family Nurse Practitioner Certification Exp:06/5/2027
BLS Exp: 06/0102023
ACLS Exp: 08/31/2023
NIHSS
Medication Addition Treatment Waiver
MEMBERSHIPS
American Association of Nurse Practitioner American Nurses Association
Honor Society of Nursing Sigma Theta Tau International
Mississippi Association Nurse Practitioner Mississippi Nursing Association
The International Society of Female Professionals
REFERENCES
Dr. Williams Booker
Clarksdale, MS
Mrs. Yvonne Moore, RN
Clarksdale, MS 6
62-902-7201
Sonja Pennington, FNP-C
Sumner, MS
662-***-**** – cell
Loreather Stacker, RN
Clarksdale, MS 38614
662-***-**** - cell
662-***-**** – work
Sherry Metcalf, RN, MSN
Clarksdale, MS
662-***-**** work
Office 662-***-**** - cell
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