Salesforce Developer

Charishma

Email: *****************@*****.***

Contact: 612-***-****

PROFESSIONAL SUMMARY:

•A highly motivated and experienced Senior Salesforce Developer with over eight (8) years of experience in IT industry including over four (4) years of experience working with Salesforce development and implementation.

•Proven ability to deliver high-quality solutions in a timely manner and collaborate effectively with cross-functional teams including both technical and non-technical members.

•Experienced in working within an Agile environment.

•all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

•Experienced in working with salesforce sales cloud, service cloud, experience Cloud & marketing cloud.

•Have extensive experience in implementation of Configurable App Building solutions like Custom Apps, Custom Objects & Custom Tabs.

•Experienced in managing and implementing complex User Permissions through Profiles, Roles, Permission Sets, Permission Set Groups & Sharing Rules to provide secure access to sensitive data and functionality.

•Experienced in working with Salesforce configurable automation like Email Alerts, Workflow rules, Approval processes, Auto-Response, Validation Rules, Process Builders and Flows.

•Proficient in working with Page Layouts & Lightning Pages.

•Proficient in developing custom Salesforce solutions using Apex Triggers, Apex Classes, Visual Force Pages, Lightning Web Components (LWC) & Aura Bundles.

•Proficient in working with Salesforce APIs including SOAP & REST protocols.

•Proficient in working with multiple Salesforce environments, including Development, QA, UAT, and Production, and experienced in managing deployments using tools such as Salesforce DX, Change Sets, and the Metadata API.

•Proficient in utilizing SOQL & SOSL to efficiently retrieve and search for data from Salesforce including nested queries.

•Proficient in building Reports and Dashboards as per Business requirements.

•Experienced in working with AppExchange products like [ADD APPEXCHANGE PRODUCTS].

•Experienced in working with ELOQUA. Worked on integrating ELOQUA with salesforce.com for lead flow and establish campaign ROI.

•Excellent work ethics, self-motivated, quick learner and team oriented.

TECHNICAL SKILLS:

Salesforce Technologies

Apex, Visual Force, Salesforce API, Lightning Web Components (LWC), Aura Bundles, Sales Process, Support Process, Flows, Email Alerts, Workflow Rules, Assignment Rules etc.

Databases

MS SQL Server 2000/2005, SSRS, DTS, PL/SQL, Oracle

8i/9i/10g, MS Access, and MySQL, RDBMS

Technologies

C, C++, Java, Java Script, Action Script, WCF, Silverlight, LINQ, SQL, UML, HTML, XML, XHTML, DHTML.

Web Design Tools

SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder.

PROFESSIONAL EXPERIENCE:

Client: Nike, New York Apr 2021 - Till Date

Role: Sr. Salesforce Developer

Description:

Responsibilities:

•Worked with management, strategic planning & interacted with the end users to understand requirements and documented the appropriate solutions that meet those requirements.

•Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

•Followed Agile methodology to support the Application development.

•Contributed to the successful implementation of Salesforce Sales Cloud, Service Cloud & Experience Cloud by providing technical support and expertise throughout the project.

•Developed complex functionality using Lightning Web Component (LWC), Apex Triggers & Apex Classes.

•Developed Unit tests to ensure a high quality of code.

•Developed the lightning components, configured the application and platform in the lightning experience.

•Designed and developed Custom API solutions for fetching and updating data in Salesforce using REST API.

•Implemented Business solutions utilizing Salesforce Configurable automation like Visual flows, scheduled flows & Record Triggered Flows.

•Utilized Page Layouts & Lightning Pages to support custom User interface requirements.

•Implemented Support process using Email-to-Case & Web-to-Case functionalities.

•Utilized SOSL & SOQL Queries to fetch data from Salesforce Objects.

•Utilized Salesforce Import Wizard, Dataloader.io, and Salesforce Inspector & Workbench for large data loads.

•Managed the Salesforce sandboxes by performing refreshes & created sandboxes as needed.

•Managed the deployments to various environments including Dev, QA, UAT, Staging & Production using ANT tool, changesets & Workbench.

•Built Reports & Dashboards as per the Business needs.

•Worked with AppExchange Products like [ADD PRODUCT NAMES].

•Ensured that best practices were being followed by junior developers through mentorship and support.

Environment: Saleforce.com platform, Lightning Web Component (LWC), Apex Triggers, Apex Classes, Visual force pages, Data Loader, HTML, Java Script, Flows, Approval Processes, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, VS Code IDE, Windows.

Client: AT&T, Dallas TX. Dec 2019 - Mar 2021

Role: Sr. Salesforce Developer

Description:

Responsibilities:

•Supported the implementation of Salesforce Sales Cloud, Service Cloud & Marketing Cloud.

•Successfully followed the Agile methodology in the Software Development Life Cycle (SDLC), ensuring efficient collaboration with cross-functional teams and timely delivery of high-quality solutions.

•Designed and Developed Aura components to meet complex business requirements.

•Designed and implemented Business automation that involved utilizing Email Alerts, Approval Processes, Process Builders & Flows.

•Developed complex functionality using Apex Triggers, Apex Classes, Batch Apex & Visual Force Pages.

•Designed & developed Apex Test Classes to ensure a high quality of code.

•Managed the deployments to various environments including Dev, QA, UAT, Staging & Production using ANT tool, changesets & Workbench.

•Built Reports & Dashboards as per the Business needs.

•Ensured that best practices were being followed by junior developers through mentorship and support.

Environment: Saleforce.com platform, Aura Bundles Apex Triggers, Apex Classes, Visualforce pages, Data Loader, HTML, Java Script, Flows, Process Builders, Approval Processes, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, VS Code IDE, Windows.

Client: World Bank, Washington DC Jan 2018 – Nov 2019

Role: Salesforce Developer

Description:

Responsibilities:

•Supported the implementation of Salesforce Sales Cloud & Service Cloud.

•Successfully followed the Agile methodology in the Software Development Life Cycle (SDLC), ensuring efficient collaboration with cross-functional teams and timely delivery of high-quality solutions.

•Implemented complex Salesforce Permissions utilizing Profiles, Roles, Permission Sets & Sharing Rules.

•Performed User management including managing user level Permissions by using Profiles, Roles, Permission Sets, Public groups & Queues.

•Designed and implemented Business automation that involved utilizing Email Alerts, Approval Processes, Process Builders & Flows.

•Developed complex functionality using Apex Triggers, Apex Classes, Batch Apex & Visual Force Pages.

•Designed & developed Apex Test Classes to ensure a high quality of code.

•Managed the migration of code and customizations via changesets & Workbench.

•Built Reports & Dashboards as per the Business needs.

Environment: Saleforce.com platform, Apex Triggers, Apex Classes, Visualforce pages, Data Loader, Process Builders, Approval Processes, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, VS Code IDE and Windows.

Client: Advalent, India July 2015 - Jun 2017

Role: Salesforce Administrator/Developer

Description:

Responsibilities:

•Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.

•Involved in identifying, planning and implementing new Salesforce.com features and functions (new screens, workflow, force.com objects, reports, apex code) to meet business requirements

•Developed batch interfaces and processes to integrate Salesforce.com with external systems

•Experience in using Data loader and scheduling timely data backup operations using Apex scheduler.

•Implemented escalation rules, Automatic Case generation and their escalation to call center representative and generated emails alerts for quick issue resolution

•Developed several Triggers, Apex Classes and Visual Force Pages as a part of an application development

•Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.

•Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

•Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

•Involved in establishing and maintaining the change control processes for multiple sandbox environments.

•Developed and performed training for the sales staff on the use of the system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, Web Service integration, Metadata API, SaaS/PaaS

Contact this candidate