Delivery Courier Driver

SW SHELTON WALKER

****************@*****.*** 901-***-**** Memphis, TN 38115

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PROFESSIONAL

SUMMARY

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Route Management position. Ready to help team achieve company goals.

SKILLS Safety Procedures

Guest Satisfaction

Telephone Etiquette

Hospitality Management

Critical Thinking

Judgment and Decision-Making

Emergency Situations

Greet Guests

WORK HISTORY Concierge Driver Hogan Transportation - 4510 05/2022 - CURRENT Getwell Rd.

Deliver cars and trucks to Car Max in this region. Operated vehicle safely in highly congested areas with no traffic violations.

Completed on-time deliveries by choosing best and most efficient routes.

Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Drove truck in urban and rural areas to expertly make high volume of deliveries.

Proven ability to develop and implement creative solutions to complex problems

Delivery Driver Galliano Associates - 3933 Park Ave. 10/2021 - 05/2022 Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Fostered positive working relationships with regular customers. Operated light trucks to deliver loads as far as [Number] miles from home location.

Completed on-time deliveries by choosing best and most efficient routes.

Maintained upbeat, positive attitude in busy, customer-focused environment.

Delivery Courier Oreily's Auto Parts - Memphis, TN 04/2018 - 09/2021 Utilized communication devices to stay in contact with dispatch and provide real-time status updates.

Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Drove safely at all times to avoid accidents and harm. Delivered packages to customer doorsteps and business offices. Contacted customers to confirm delivery details and locations. Crew Leader Hardee's Restaurant - Millington, TN 11/2017 - 08/2019 Maintained accurate records of sales, labor and other costs. Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Controlled food costs and managed inventory.

Boosted customer satisfaction and service delivery to strengthen customer loyalty.

EDUCATION University of Memphis, Memphis, TN 01/2014 No Degree: Sociology

Swift Trucking School, Millington, TN 03/2003

No Degree: Truck And Bus Driving

FISHING AND

SPENDING TIME

WITH MY

GRAND

CHILDREN

When I'm not working I love to Spend time with my Grandkids and/or go Fishing.

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