Deli Associate Customer Service

BRITTANY WILLIAMS 863-***-**** ********.********@*****.***

PROFESSIONAL EXPERIENCE

Deli Provisions - Boar’s Head

Account Manager

FEB 2018 – FEB 2023

• Perform the necessary administrative responsibilities needed to create a smooth sales experience for Publix clients.

• Complete daily reconciliations / close day / countdown cash drawer and invoices.

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.

• Supervise 30+ Deli Associates to increase Boar’s Head sales through customer service. Publix

Deli Associate, Pharmacy Technician

AUG 2010 – FEB 2018

• Provides premier customer service, including greeting customers and answering their questions.

• Prepares special orders and party trays.

• Sells products by providing customers with information needed to make product-related decisions.

• Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.

• Cross-trained in the Publix Pharmacy – worked closely with a pharmacist to ensure the health and safety of patients.

• Locate, dispense, pack, and label a prescribed medication for a patient

• Helped pharmacists with administrative tasks such as processing insurance claims, tracking inventory, and filing paperwork.

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