Tracy Segarra

Customer Service Represenative

Chicago, IL 60644

adwlks@r.postjobfree.com

+1-708-***-****

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience and education. TECHNICAL AND ADMINISTRATIVE SKILLS

Install and configure Windows Server 2003 firewalls and clusters. Install, configure and troubleshoot multi-function printers and mass storage devices. Backup and restore files; recover data and deleted files. Install and troubleshoot PC components and Windows XP and installations.

#readytowork

Authorized to work in the US for any employer

Work Experience

Wireless Sales Consultant

T-ROC - Decatur, IL

December 2019 to Present

Provide great customer service and help customers find the perfect wireless solution for their needs. Patient Transporter

Mount Sinai Hospital Chicago - Chicago, IL

June 2020 to October 2021

My duties include but are not limited to carefully and safely transporting patients and specimens while using Proper Protective Equipment and doing so in a timely fashion. Sales Associate (part-time)

AT&T - McComb, MS

August 2019 to November 2019

My duties included providing personalized solutions for consumer and business customers while offering great customer service.

• Assisted customers with locating items

• Answered wireless and entertainment questions

• Handled returns and exchanges

• Maximized sales transactions

• Responsible for resolving all customer complaints PSE Clerk

USPS - Carol Stream, IL

September 2018 to January 2019

My duties included sorting and dispatching mail.

Full Time Sales Lead

Dollar General - Chicago, IL

January 2018 to October 2018

Open and Closing of store. As well as general upkeep and delegating tasks to coworkers. Also, performing tasks such as deposits, putting out inventory, and providing great customer service. Sales Lead

Footlocker

January 2011 to March 2012

Oversaw employees and maintained customer satisfaction. Education

Diploma

Computer Systems Institute - Chicago, IL

November 2012

High school diploma in Honors Curriculum

Thornridge High School - Dolton, IL

August 2000 to May 2004

Skills

• Microsoft Office (3 years)

• Computer Hardware (5 years)

• Basic Math

• Active Directory

• Microsoft Windows

• Network Support

• Microsoft Windows Server

• Technical Support

Certifications and Licenses

food handler certificate

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