Customer Service Assistant Manager
Resume:
TOM GANNON
*************@*****.***
OBJECTIVE
To obtain a professional career that will provide long-term growth and the opportunity to utilize my leadership skills to their fullest potential
SKILLS
Microsoft applications, Word, sales force
Intuitive listener and trainer and leader
Forklift, order picker, reach lift, electric pallet jack
EXPERIENCE
CVS
2020 -PRESENT
As the Assistant Manager my duties include, but are not limited to opening and closing the store. Counting tills as well as deposits and controlling over/shortages. Provide the best customer experience, receive merchandise from DC and vendors. Prevent shrink and provide safe working and environment.
Rite-Aid
2016-2020
As the Assistant Manager my duties include, but are not limited to opening and closing the store. Counting tills as well as deposits and controlling over/shortages. Provide the best customer experience, receive merchandise from DC and vendors. Prevent shrink and provide safe working and environment.
Prime Marketing
2014-2016
Sales
Credit Restoration sales and account manager. Provide product understanding and establish product need provide pricing and contract terms. Generate contracts utilizing Echo Sign for electronic signatures.
ADT Security Service
2012-2014
Resident Sales
Inspect property showing home owner breaches in security. Provide resident with peace of mind safety solutions through vast product knowledge of burglary, smoke, carbon monoxide, & video surveillance equipment. Coordinate security system installation with Technician Team. Supervise installation in order to insure excellent customer service.
Terminix
2009-2012
Route Manager
Manage route through sales, scheduling & mapping collections and customer service. Building and perimeter inspection to detect signs of infestation and determine type of treatment. Prepare and spray chemical mixtures on infested areas to irradicate insects, rodents and other pests.
Home Depot
2009-1997
Inventory Manager
Over seeing Lumber, Building, Millwork and Garden and managing their inventory of $25 million. Maintaining adequate levels, pricing and shelf maintenance, ordering, receiving and processing. Wrote shift schedules. New hire as well as forklift trainer. Coordination with outside vendors for increased sales.
Big 5 Sporting Goods
1997-1992
Assistant Store Manager
Manage all store operations. Accountable for store audits. Open and close prepare tills for cashier. Cash management and bank deposits. Maintain firearm control logs, including conducting federal background checks on potential firearm customers. Write schedules.
EDUCATION
DEGREE / DATE EARNED
School
You might want to include your GPA and a summary of relevant coursework, awards, and honors.
VOLUNTEER EXPERIENCE OR LEADERSHIP
Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.
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