Sandra Kelly
*** ******* ** *** **, Poughkeepsie NY 12603 845-***-**** ******.*********@*****.***
https://www.linkedin.com/in/sandra-kelly-070580226
Job Objective:
Seeking a position to provide high-quality customer service while building long lasting customer relationships
Personal Profile:
Reliable, Enthusiastic, Good Verbal & Written Communicator
Work’s well both independently as a team member, Multitasking, Hardworking, Works well under pressure, Able to complete tasks and meet goals
Positive, Conscientious, Lifelong learner who values personal growth
Key Strengths and Competencies:
Prompt, Professional, Highly organized
Strong multitasking
Successfully able to manage & resolve client complaints
Attention to detail
Consistently exceeds job expectations, Completes tasks & successfully meets deadlines
Self-Starter with excellent verbal and written communication
Education:
State University of New York Dutchess Community College, Poughkeepsie NY
Associate of Science (AS) Human Services Current – May 2022
GPA 3.75 President List
Associate of Science (AS) BUS Business Management 2003 - 2005
Flight School (PPC) Private Pilot Certification Current – Spring 2022
Ninety-Nines Women’s Pilot International Association
Aircraft Owners and Pilots Association
Work Experience:
United Parcel Service (UPS) 2008 - Current
Operation Management Specialist: Managing 65 Drivers daily tasks, Temporary Driver Helper Coordinator, Dispatch
Increasingly more responsibility & tasks while currently overseeing and managing 65 Drivers
daily tasks
Diad signature and delivery keypad programing
Workers Compensation Medical Billing Review (EIMAR) 2006 - 2008
Accuracy: great attention to detail, review and process claims for medical billing, problem solving, reconsideration on claims, working with customers/employees under stress