Terris Foley

Las Vegas, NV • 702-***-****

adwlgs@r.postjobfree.com

Forward thinking Information Technology Director with 25+ years of experience improving daily operations for information technology systems within an organization. Responsible for leading and accomplishing day-to-day management of professional support staff and actively coordinating, planning, and directing computer-related activities and determine the IT needs of an organization.

PROFESSIONAL EXPERIENCE

NEVADA SUPREME COURT 07/2022-Present

Information Technology Manager

Responsible for planning, organizing, directing, and controlling the IT activities, within the Service Desk and Infrastructure areas of the Administration Office of the Court.

Perform IT managerial duties and interact with internal management levels and external peers and higher supervisory levels to solve problems involving conflict or controversy requiring interpretation/application of policy.

Supervise a staff of IT professionals, IT Technicians, and support staff as required.

Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)

SOUTHERN NEVADA REGIONAL HOUSING AUTHORITY 12/2020-07/2022

Information Technology Director

Oversaw IT operations and supervise systems and IT staff

Developed a strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)

Proposed strategic solutions and recommend new systems and software.

Developed, implement, and evaluate IT projects in line with organizational objectives.

Liaison with other departments, determine and address their IT needs and requirements.

Developed, manage, and track the IT department's annual budget

Oversaw department IT-related purchasing and budget usage, work with leadership and internal teams (e.g., Finance) to develop budgets.

Consulted senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology

CULINARY ACADEMY OF LAS VEGAS 12/2019 - 12/2020

Senior Systems Engineer

Lead IT projects including the design and deployment of new IT systems and services

Monitored performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure

Planned, organized, directed, controlled, prioritized, assigned, supervised and reviewed the work of staff responsible for the Information Technology Department

Maintained department records assign and monitor workloads and be the final decision maker on matters of significance for the department

Defined IT infrastructure strategy architecture and processes

Interviewed and selected staff provided and/or coordinated staff training with employees in accordance with company policy and procedures

Analyzed business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

Assessed vendors and develop test strategies for new hardware and software

L3 COMMUNICATIONS 05/ 2014 – 05/2019

Network Engineer

Provided staff oversight to ensure new operations plans, policies, procedures, and transition/migration plans were consistent with the overall company goals and objectives

Experienced leading and managing IT projects and rolling out IT infrastructures across various technologies

Possess strong critical thinking and decision-making skills

Ensured the stable operation of the onsite computer LAN/WAN network(s). This included planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links

Deployed and administered IT systems in the assigned region, including end-user desktops/laptops, Windows servers, network equipment, voice and video hardware and mobile devices.

LOCKHEED MARTIN CORPORATION 12/ 2010 – 05/2014

Systems Administrator

Oversaw technical projects in alignment with the organizational goals

Worked with management to develop hardware & software specifications for new & upgrades to existing systems.

Represented the organization in technical forums and projects. Collaborated with service providers, technical design teams, peer organizations, and customer IS focal organizations to satisfy IT requirements.

Performed IT technical service delivery role including support of desktops, servers, and networks. Implemented IT solutions both hardware and software to users in the program.

Performed problem isolation and resolution for user IT issues. Implement and support Windows XP and Windows 10 desktop environment, Windows 2003 servers, Video Teleconferencing, LAN-WAN infrastructure, telephony and Blackberry technologies.

WILLIAMS-SONOMA, INC. 3/ 2007 – 12/2010

Systems Administrator

Demonstrated analytical, problem solving and critical thinking skills

Provided full desktop support and system administration duties relating to software applications and hardware equipment for a 200-end-user community.

Provided AS400 user and printer support along with RF wireless device technologies.

Installed, configured and maintained the organization’s Local Area Network (LAN) workstation devices residing on the LAN and work with multiple hardware and software platforms. Maintained a practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH & SMTP.

Practiced hands on experience in networking technologies and fundamentals including Active Directory administration, a variety of hardware and software to include Windows Applications, M/S Office Suite, Adobe Acrobat, Adobe Creative Suite, Crystal Reports, Exchange Mail, Terminal Server, Remote Desktop, RSA, VNC and SCCM.

LOS ANGELES UNIFIED SCHOOL DISTRICT 12/2002 – 8/2005

Network Technician

Installed, serviced and repaired the Local Area Networks according to design specifications provided by System Engineers and Administrators.

Provided full Desktop support to an 850 end-user base utilizing Microsoft Windows platforms.

Provided in-depth technical support for network, communications, and computing hardware platforms within a Windows 2003 / Linux environment.

Provided support for large hardware and software deployments for department relocations.

Setup and configured 10/100 WAN/LAN networks including 802.11a, b and g wireless networks. IP networking to include the understanding of IPX/SPX, TCP/IP, NetBIOS, MS networking, DHCP, DNS, WINS, SMTP, FTP, PPTP and VPN protocols. Highly experienced with deployment and maintenance of PC workstations and Laptops; PCMCIA cards; Routers, HP Procurve, Netgear and 3Com switches, hub installation and configuration; RJ-45, Ethernet, 568 A&B industry standards; Parallel, serial, and USB 1.1 and 2.0 connections; Installation of physical network hardware, i.e. Cat5 cable, fiber-optic, etc.

UNIVERSITY OF SOUTHERN CALIFORNIA 9/1999 – 12/2000

Technology Manager

Provided Microsoft technical services including consulting, installing and administrating the Windows NT computer network infrastructure built for the newly designed Primary Communications Center.

System Administrator for Windows NT 4.0 network including servers, workstations, MS-SQL Database servers and peripherals.

Provided specific training and technical support for Communications dispatch and CCTV personnel.

Managed computer and network support activities covering consulting, planning and scheduling of end user training.

UEI College 7/1998 – 9/1999

Computer Science Program Director

Administered, directed and supervised all aspects of the department’s functions in achieving the Institution’s education goals.

Instructed and taught the Microsoft core curriculum including, Networking Essentials, Windows 2000 Server and workstation, A+, MS Office Suite including MS Word, Excel, PowerPoint, Outlook and Access.

Pioneered and standardized the technical support staff training.

Directed and conducted management meetings, hired, guided and evaluated Instructors and staff members.

EDUCATION & TRAINING

Bachelor of Science in Business Information Systems

DEVRY UNIVERSTIY - Magna Cum Laude, 2010

Multi-Platform Network Engineer, MPCNE

ADVACED CAREER COLLEGE - Valedictorian, 1997

Certified Digital Asset Advisor™, CDAA™

Certified Cryptocurrency Expert™, CCE™

Certified NFT Expert™

Certified Enterprise Blockchain Professional™, CEBP™

CompTIA A+, Network+ Certified Technician

Microsoft Certified Professional, MCP

Multi-Platform Network Engineer, MPCNE

MILITARY

U.S. Air Force Veteran, Inventory Management Manager

Department of Defense, Secret Clearance

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