https://drive.google.com/file/d/*RaU*hclDvCrOgX**oQBDCfRTP1PVdvfF/view?usp=drivesdk
https://drive.google.com/file/d/1RVxxHZtaAbW8yJ0KVxcciy4kQCd67zuj/view?usp=drivesdk
EDUCATIONAL INSTITUTE AMERICAN HOTEL & LODGING ASSOCIATION
Phone: 517-***-**** • Fax 517-***-**** • Email: info@erarin og
2113 N High Losing, MI 48006 USA www.erala.oig
October 24, 2008
Amer
Dear Michael M. Almendis,
We have received your Hospitality Skills Certification materials and are pleased to inform you that your score met
the passing standard. You are now officially designated as a Certified Front Desk Representative!
A certificate and lapel pin signifying your accomplishment have also been included with this shipment. We hope these well-eamed awards will be displayed with pride. This achievement reflects your clear desire to increase your
knowledge and professionalism in the hospitality industry.
Should you have any questions regarding this information, please talk to your program director or contact the
Institute's Professional Certification Department at 1-888-***-****.
Again, we congratulate you on your fine achievement.
Sincerely.
Barbara Blankenship Director, Professional Certification
1/201