Maintenance Technician Supervisor

JUSTIN GRADDY

PROFILE

Performance-oriented Certified Maintenance Technician offering an exceptional record of achievement over a 10+ year career. Excels in streamlining processes to improve efficiency and communication. Committed to quality and attention to detail, offering thorough completion of project at hand. Highly effective mentor driven to assess individual and group performance to implement improvements, as well as set goals. Determined individual with background in people management and budget management, holding certifications in HVAC, CPO, Universal EPA, OSHA, and Fair Housing. PROFESSIONAL EXPERIENCE

SOFTWARE UTILIZATION

Expert in software utilization, training others to use:

• Yardi • Entrada

• UltiPro • Keytrack

• Microsoft Teams, Office

VENDOR + SCHEDULING COORDINATION

Managed multiple vendors, maintenance team

• Corresponded and met with vendors; created and maintained vendor schedule

• Scheduled property inspections

• Acquired quotes/bids for projects on property

• Managed maintenance employee schedules

• Managed make-ready apartment schedules

• Documented damages with HappyCo, which provided

evidence allowed by courts in cases of disputed damages

• Coordinated with office staff daily regarding needs BUDGET MANAGEMENT

Created and managed $1.2 million budget

• Paid invoices on weekly, monthly basis

• Proactively ordered parts and supplies, managed inventory

• Generated purchase orders, processed invoices

• Created service contracts for multiple vendors

MAINTENANCE CERTIFICATIONS

Holds current certifications in the following:

• Certified Pool Operator

• Universal EPA Certification

• HVAC • Plumbing

• OSHA • Fair Housing

Oct 2021 - Aug 2022

PAST EXPERIENCE

TEAM MANAGEMENT

Ensured work orders were at zero end-of-day

Friday each week

Property’s Weekly Performance Score went

from a negative number to positive in three

months

• Coached maintenance personnel, assisted with

individual efforts and helped reach team goals

• Maintained positive working environment to reduce turnover and promote high retention rates

• Conducted team meetings to reinforce goals and

objectives, set clear expectations about policies

and procedures

• Promoted mentorship opportunities for maintenance team to bolster skills and add value to department MAINTENANCE SKILLS

Skilled in the following maintenance-related work:

• Appliance work, if needed

• Rytec and Curtain Grill entry gates, as well as electric sliding entry doors

• Interior sprinkler systems, including fire riser rooms

• Key fob systems and programming

• Preventative maintenance

• Maintaining property cleanliness and curb appeal

• Servicing and cleaning property pool

Maintenance Manager

WINDSOR PROPERTY MANAGEMENT Windsor by the Galleria, Dallas, TX 321 Units Reference: Regional Maintenance Supervisor, Doug Knight, 817-***-**** Nov 2017 - Feb 2020 Lead Maintenance Supervisor

US RESIDENTIAL Trinity Apartments, Dallas, TX 436 Units Aug 2015 - Oct 2017 Lead Maintenance Supervisor

GAINES INVESTMENTS Winstead Apartments, Irving, TX 331 Units EDUCATION

Associates Degree

2011, Tulsa Community College

HS Diploma

2008, Broken Arrow HS

918-***-**** · ******.******@*****.***

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