Sherri Temkin

***** **** ******, #***

North Ft. Myers, FL 33917

978-***-**** - sherrit1918@gmail .com

EXPERIENCE

Encompass Insurance, Fort Myers, FL August 2021 – present

Claim Representative

Working knowledge of personal auto insurance coverages, insurance concepts, practices and procedures

Provides clear explanation of claims process and coverage to all customers

Secures and analyzes necessary information in the investigation of claims

Documents files in accordance with best practices

Recognizes and pursues fraud

Provides subrogation recovery, reserve adequacy and underwriting risks

P & C licensed in seventeen states

York Insurance, Peabody, MA 2018 – 2020

Claim Representative

Working knowledge of commercial and personal auto insurance coverages, non-litigated bodily injury, total loss, insurance concepts, practices and procedures

Provides clear explanation of claims process and coverage to all customers

Secures and analyzes necessary information in the investigation of claims

Documents files in accordance with best practices

Recognizes and pursues fraud

Provides subrogation recovery, reserve adequacy and underwriting risks

Energi Insurance, Peabody, MA 2016 - 2018

Special Investigations Unit

Working knowledge of commercial and personal auto insurance coverages, non-litigated bodily injury, total loss, insurance concepts, practices and procedures

Provides clear explanation of claims process and coverage to all customers

Secures and analyzes necessary information in the investigation of claims

Documents files in accordance with best practices

Recognizes and pursues fraud

Provides subrogation recovery, reserve adequacy and underwriting risks

Run background checks

Obtain all necessary field investigators as needed

Obtained SCLA

MiddleOak, Salem, MA 2007 - 2016

Claims Representative

Working knowledge of commercial and personal auto insurance coverages, non-litigated bodily injury, total loss, insurance concepts, practices and procedures

Provides clear explanation of claims process and coverage to all customers

Secures and analyzes necessary information in the investigation of claims

Documents files in accordance with best practices

Recognizes and pursues fraud

Provides subrogation recovery, reserve adequacy and underwriting risks

One Beacon Insurance Company, Peabody, MA 2002 - 2006

Claims Representative

Working knowledge of personal auto insurance coverages, insurance concepts, practices and procedures

Provides clear explanation of claims process and coverage to all customers

Secures and analyzes necessary information in the investigation of claims

Documents files in accordance with best practices

Recognizes and pursues fraud

Provides subrogation recovery, reserve adequacy and underwriting risks

Alan S. Pierce & Associates, Salem, MA 1999 - 2001

Legal Secretary

Requested and sent all medical and investigative correspondence to appropriate client and/or company

Initiated follow-up with the appropriate client and/or company

Prepared Interrogatories and Request for Production of Documents

Typing, filing and scheduling

Arbella Insurance Company, Peabody, MA 1997-1999

Claims Representative

Metropolitan Insurance Company, Tewksbury, MA 1992 - 1996

Claims Representative

City Limits, Killeen, TX 1979 – 1988

Assistant Manager

Skills

Customer service

Microsoft Office

Claim assessment

Negotiation

Problem solving

Education

Northshore Community College. Danvers, MA

Associate of Science Degree in Criminal Justice

Contact this candidate