Management/Area Director
Resume:
Justin J. Davey
Myrtle Beach, SC 29572
***********@*****.***
Profile
Energetic, creative, self-motivated, organized individual seeking a position in Hotel Management. Experienced in leading a high level of customer service. Proficient in all Microsoft Office programs, as well as Parapet Studios, Envysion, ServSafe (Proctor), TalentReef, Snagajob, SAP Concur, Corrigo, and HRAlliance Allpay/Mypay.
Work Experience
Bojangles- Myrtle Beach, SC December 2022- present
Area Director
Drive key performance indicators including labor, food and hospitality
Support and execute the Company’s training programs and initiatives
Develop and implement action plans to develop others
Interview and hire quality applicants for management positions
Coach and develop the operational, managerial and leadership skills of Management Teams
Ensure daily responsibilities including food safety checklist and inventories, daily sales report, drawer counts and deposits are performed properly
This Is It- Columbia, SC January 2020- December 22
General Manager
Responsible for the financial success of the store
Ensures the store complies with financial guidelines and meets or exceeds all financial and operational goals
Recommends and implements strategies to maximize revenues and control costs
Mentors and coaches staff members on developing and improving skills
Provide and ensure all guests receive excellent customer service
Coordinates delivered shipments, checks that all shipments are properly received, checked, priced and merchandised appropriately
Mitra QSR- WV, MD, PA January 2013- January 2020 KFC, Taco Bell, Long John Silver
Area Coach
YUM Brands- Baltimore, MD March 2010- January 2013
KFC, Taco Bell, Long John Silver
Area Coach
Set, engaged, and executed the area/region vision
Analyzed trends and pushed team to produce multiple solutions to drive step-change performance
Planned a thorough commercial and strategic plan as well as execution
People focused on all levels, rapport and relationship building as well as more formal team and individual development
Influenced skills at all levels of the organization
Possessed the ability to work remotely yet establish and maintain lasting relationships throughout the operations teams as well as our Restaurant Support Center
Drove results at each of the restaurants within the area which ranged between 7-8 stores
YUM Brands- Martinsburg, WV October 2005- March 2010
KFC
Restaurant General Manager
YUM Brands- Hagerstown, MD June 2004- October 2005
KFC
Restaurant General Manager
Created a value for our shareholders through efficient operations, appropriate cost controls, and profit management
Effectively managed the restaurant within policies and guidelines of the company
Monitored day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
Controlled profit and loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Interviewed and hired team members, conducted performance appraisals, took disciplinary action, when needed, all while motivating and training the team
Ensured maintenance of equipment, facility, and grounds using a preventative maintenance program
Guaranteed food quality and 100% customer satisfaction
Completed execution of corporate and local marketing programs in a timely manner
Ensured a safe working environment by facilitating safe work practices
Championed recognition and motivation efforts
YUM Brands- Martinsburg, WV September 2003- June 2004
KFC
Assistant Manager
YUM Brands- Keyser, WV August 2002- September 2003
KFC/ Long John Silver
Assistant Store Manager
Led and developed a diverse team
Created a customer focused environment that is appealing to YUM Brands diverse customers
Assisted the General Manager to increase visibility within the local community by understanding the competition
Supported and assisted the General Manager in the development of a strategy to maximize profitability of the restaurant
Ensured that all cash handling and in-store banking procedures were always followed
Other Food Service Experience
YUM Brands, Keyser, WV May 2002- August 2002
KFC/ Long John Silver
Shift Supervisor
YUM Brands, Keyser, WV April 1998- May 2002
KFC
Team Member
References available upon request
Contact this candidate