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Management/Area Director

Location:
Myrtle Beach, SC
Posted:
April 18, 2023

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Resume:

Justin J. Davey

*** **** *** * **** *

Myrtle Beach, SC 29572

304-***-****

adwl9w@r.postjobfree.com

Profile

Energetic, creative, self-motivated, organized individual seeking a position in Hotel Management. Experienced in leading a high level of customer service. Proficient in all Microsoft Office programs, as well as Parapet Studios, Envysion, ServSafe (Proctor), TalentReef, Snagajob, SAP Concur, Corrigo, and HRAlliance Allpay/Mypay.

Work Experience

Bojangles- Myrtle Beach, SC December 2022- present

Area Director

Drive key performance indicators including labor, food and hospitality

Support and execute the Company’s training programs and initiatives

Develop and implement action plans to develop others

Interview and hire quality applicants for management positions

Coach and develop the operational, managerial and leadership skills of Management Teams

Ensure daily responsibilities including food safety checklist and inventories, daily sales report, drawer counts and deposits are performed properly

This Is It- Columbia, SC January 2020- December 22

General Manager

Responsible for the financial success of the store

Ensures the store complies with financial guidelines and meets or exceeds all financial and operational goals

Recommends and implements strategies to maximize revenues and control costs

Mentors and coaches staff members on developing and improving skills

Provide and ensure all guests receive excellent customer service

Coordinates delivered shipments, checks that all shipments are properly received, checked, priced and merchandised appropriately

Mitra QSR- WV, MD, PA January 2013- January 2020 KFC, Taco Bell, Long John Silver

Area Coach

YUM Brands- Baltimore, MD March 2010- January 2013

KFC, Taco Bell, Long John Silver

Area Coach

Set, engaged, and executed the area/region vision

Analyzed trends and pushed team to produce multiple solutions to drive step-change performance

Planned a thorough commercial and strategic plan as well as execution

People focused on all levels, rapport and relationship building as well as more formal team and individual development

Influenced skills at all levels of the organization

Possessed the ability to work remotely yet establish and maintain lasting relationships throughout the operations teams as well as our Restaurant Support Center

Drove results at each of the restaurants within the area which ranged between 7-8 stores

YUM Brands- Martinsburg, WV October 2005- March 2010

KFC

Restaurant General Manager

YUM Brands- Hagerstown, MD June 2004- October 2005

KFC

Restaurant General Manager

Created a value for our shareholders through efficient operations, appropriate cost controls, and profit management

Effectively managed the restaurant within policies and guidelines of the company

Monitored day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team

Controlled profit and loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

Interviewed and hired team members, conducted performance appraisals, took disciplinary action, when needed, all while motivating and training the team

Ensured maintenance of equipment, facility, and grounds using a preventative maintenance program

Guaranteed food quality and 100% customer satisfaction

Completed execution of corporate and local marketing programs in a timely manner

Ensured a safe working environment by facilitating safe work practices

Championed recognition and motivation efforts

YUM Brands- Martinsburg, WV September 2003- June 2004

KFC

Assistant Manager

YUM Brands- Keyser, WV August 2002- September 2003

KFC/ Long John Silver

Assistant Store Manager

Led and developed a diverse team

Created a customer focused environment that is appealing to YUM Brands diverse customers

Assisted the General Manager to increase visibility within the local community by understanding the competition

Supported and assisted the General Manager in the development of a strategy to maximize profitability of the restaurant

Ensured that all cash handling and in-store banking procedures were always followed

Other Food Service Experience

YUM Brands, Keyser, WV May 2002- August 2002

KFC/ Long John Silver

Shift Supervisor

YUM Brands, Keyser, WV April 1998- May 2002

KFC

Team Member

References available upon request



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