General Labor Customer Service

ALEXANDRA GARDNER

SHELBY TOWNSHIP MICH-*****

Very good experience in customer service and sales in the retail industry. very good at upselling, cross-selling, and merchandising Im also, highly organized and very good with time management..Skilled in operating a variety of tools, and equipment for both indoor and outdoor. Very fast at learning new things and teaching others.. Experienced in carrying out general labor duties, including unloading and processing trucks..my goal as I become more confident working in sales is to be able to help other people and help us grow together as a team! I do have plans to go to college in the near future for business I do have my high school diploma..

EXPERIENCE:

SALES

THRIFTY FLORIST - Shelby township, Michigan

Feb 2022 - Present

Operated cash register experience with refunds and exchanges.

Encouraged customers to make additional purchases and suggested relevant items.

Processed trucks and products coming in fast and efficiently.

Greeted customers warmly and offered assistance.

Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.

Placed special orders, submitted online orders, or contacted other stores to find desired items.

Performed cleaning tasks, keeping store neat and organized.

Followed checklist to complete retail store opening and closing activities.

Greeted and escorted customers to product racks and shelves to assist with finding merchandise.

SEASONAL WORKER

MICHEALS - Shelby Township, Michigan

Nov 2021 - Jan 2022

Worked with online pick ups and received ups packages

Dealt with cashing checks as payment method

Restocked shelves when low fast and efficiently

Processed sales, orders and cash transactions accurately.

Conducted visual inspection of merchandise to keep shelves neat and organized.

Exchanged merchandise for customers and accepted returns.

CASHIER

WINGSTOP - Shelby Township, Michigan

Sep 2020 - Nov 2020

Handled phone calls and placing orders online

Provided efficient and courteous service to customers.Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Kept work areas stocked with supplies and ingredients.

Greeted customers, provided excellent customer service, and addressed customer inquiries.

Balanced the cash register at the end of each shift.

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