Leslie Cleage

*** ***** *****

Hyattsville, MD **785

313-***-****

adwl7n@r.postjobfree.com

University Prep Academies Detroit, MI 2019-2023

Substitute Teacher

Services the school district as a guest teacher, maintains teaching consistency through utilization of lesson plans while providing academic motivation to the student population

Maintains classroom and data management, monitors students’ academic progress, as well as securing completed lessons

Assists main office staff when needed with clerical duties, data entry, handles telephone inquiries

EduStaff Agency Grand Rapids, MI 2011-2019

Contract Employee

Provides services in educational settings that included School Registrar, Transportation Office, Parent Relations, and Classroom Teaching

Served as temporary school registrar in the Southfield Public Schools District in the state of Michigan for 1,800 students, provided customer service in counseling center reception area, printed official transcripts, organized and maintained all student files and graduation materials, used Microsoft Excel for data collection and organization, operated proprietary software for office management

Fulfilled general office duties: typed reports, handled incoming and outgoing correspondences, operated multi-line telephones, photocopied, faxed, and scanned necessary documents

Provided customer service to parents requesting transportation for students to local schools, processed bus service requests, tracked needs assessments, researched bus routes and applied those routes to students’ school schedules, accessed database to retrieve bus company routes, completed follow-up calls to parents detailing transportation services and routes

Senior Citizens Department Detroit, MI 2002-2010

Program Assistant

Handled inbound and outbound calls and provided referral services to clients through the use of database; managed client cases regarding follow-up of the referral services

Collaborated with area agency on aging organization with projects that enhanced senior citizens’ lives

Attended and made presentations at meetings on behalf of the department chair

Produced informative materials distributed to senior citizens

Researched and wrote caregivers’ brochures

Represented the Senior Citizens Department at community events

Performed administrative tasks such as typing, filing, scanning, faxing, proofreading, editing

EDUCATION

Spelman College Atlanta, GA

Bachelor of Arts Degree, Education Minor Psychology

University of Massachusetts Lowell

Paralegal Certificate

Computer Skills

Microsoft Office Suite: Outlook, Excel, Word, PowerPoint

Microsoft SharePoint

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