Lora Rector
*** ****** ** *********, ** *****
**********@*****.***
Experience
Office Manager
October 2009 – Present Meridian Waste Knoxville, TN
• Manage day-to-day Customer Care for two landfills and one hauling company.
• Process and pay all TN Vendor Accounts, Company deposits, Customer Account deposits, Collections Processing, and Customer Account Management. Payroll Management.
• Resolve customer conflicts and customer service for the company with professionalism.
• Maintaining all Fleet maintenance program/ Training
• Maintaining all Safety for all 3 locations.
• Ordering all safety supplies for all 3 locations.
• Preparing contracts for all new customers.
• Preparing and maintaining all DOT files for each CDL driver on staff.
• Maintaining drug and alcohol testing for all drivers.
• Preparing and maintaining employee files for all current and previous employees.
• Prepare and lead all safety meetings on a monthly basis for drivers only.
• Answering multi-line phone.
• Operate a scale system for incoming and outgoing loads.
• Preparing and submitting waste out/Knox Co. reports monthly for the companies. Accounts Receivables Manager
October 2009 – December 2018 Knoxville Landfills, LLC Knoxville, TN
• Billing, Company deposits, Customer Account deposits, Collection, Employee Benefits. Customer Account Management & Managing all for the Landfills.
• Human Resources implementation and oversight.
Accounts Manager
May 2008 – August 2009 Claiborne Hauling Knoxville, TN
• Billing, Company deposits, Customer Account deposits, Collection, Employee Benefits. Customer Account Management & Managing all for the Landfills.
• Human Resources implementation and oversight.
Accounts Manager
May 2004 – May 2008 HR-Fay Portable Buildings Knoxville, TN
• Handled all company deposits, posted all customer payments,
• Paid all company vendors.
• Human Resources implementation and oversight.
Education & Certifications
Horace Maynard High School Maynardville. TN
Professional Skills & Specialties
• Notary