SHAUN ROBERTS
**** ***** **, *******, ** *****
Phone: 281-***-****
Email: **********@*****.***
Objective
Focused professional with 13yrs of experience and a proven knowledge of sales and customer service.
Ability Summary
The ability to concentrate on a task over a period of time without being distracted.
The ability to focus on multiple table and to anticipate the customers needs
Employment History
10/2014 - Current
Appointment setter
Entrust Estate Planners and Insurance, Houston, TX
·Schedule appointments of potential clients.
·Contact potential Customers to [promote products or serving.
·Explain insurance Products or service information to customer.
·Maintain records of customers.
04/2022 - 12/2022
Waiter
Cracker Barrel Old Country Str, Houston, TX
·Take orders and serve food and beverages to patrons at tables in dining establishment.
·To write down patron's food order and repeat it back to them to make sure all is correct.
·To check I.Ds from customers to verify they meet age requirement.
·To present bill and tell patrons thanks for dining with us,
04/2022 - 12/2022
Waiter
Tads louisiana cooking, Katy, TX
·Take orders and serve food and beverages to patrons at tables in dining establishment.
· To check.I.D from customers to verify age requirements for purchase of alcohol.
·Write patrons food order and enter into P.O.S for kitchen.
·Check with customers to ensure that they are enjoying their meals and take actions to correct any problems.
·Collect payments from customers.
01/2015 - 02/2021
Bartender Server
Post Oak Grill, Houston, TX
·Clean glasses, utensils and bar equipment.
·Stock bar with beer and wine liquor and related supplies such as glassware napkins and straws.
·Mix ingredients such as liquor, soda, water, sugar, and bitters for cocktails for drinks.
·Check I.D from customers to verify age requirements for purchase of alcohol.
·Take orders from serving staff and from patrons.
·Collect money for drinks served.
·Balance cash receipts from bar and staff check-outs.
01/2010 - 11/2014
Waiter
Cafe 4212, HOUSTON, TX
·To take orders from patrons for food and beverages.
·Check patrons I.D to ensure that they meet age requirements for consumption of acholic beverages.
·Write patrons food order and enter orders in P.O.S for kitchen staff.
·Check with customers to ensure that they are enjoying their meals and take actions to correct any problems.
·Collect payments from customers.
11/2013 - 05/2014
Waiter
Harold's Restaurant Bar and Terrace, HOUSTON, TX
·To take orders from patrons for food or beverages.
·Write patrons food orders and enter orders in P.O.S for kitchen staff.
·Check with customers to ensure that they are enjoying their meals and take actions to correct any problems.
·Collect payments from customers.
04/2009 - 07/2009
Floor Technician
Jani-King, Katy, TX
·Inspect floors for smoothness.
·Strip floors to ensure their cleanliness prior to floor application of finish.
·Guide machines over surfaces of floor until surface are smooth.
·Apply wax to finish floors.
10/2007 - 01/2009
Waiter
The Market Cafe, NEW ORLEANS, LA
·Take orders from patrons for food or beverages.
·Check patrons I.D to ensure that they meet age requirements for consumption of alcoholic beverages.
·Write patrons food orders and enter order in P.O.S for kitchen staff.
·Collect payments from customers.
Education History
General
High School Diploma
John Brashear High School, Pittsburgh, PA
Occupational Licenses, Certificates and Training
04/2022
Seller Server
TABC
04/2022
food handers
texas
Honors & Activities
Additional Information
Detailed References
marcus williams, under writer
Fannie may
sussanne turner
U.S bank