Manager
Resume:
OBJECTIVE
Objective: To secure a job in an organization that will utilize my skills as a Manager and Leader, as well as provide opportunity for growth and further skill development
WORK EXPERIENCE
Operations Manager
September 2005 - present
FedEx Home Delivery Cranbury, NJ
Delivery Services
Open building to begin daily operations
Conduct seasonal hiring for specific times of the year
Manage business discussions with contractors on any issues and concerns that may occur
Handle customer service calls to resolve all inquiries promptly
Monitor the Driver’s Daily Release Report to reduce and/or eliminate claims and loss of packages
Monitor the Vehicle Management System for vehicle maintenance and vehicle inspection which is carried out monthly in compliance with DOT rules and regulations
Dispatch drivers for regular deliveries, schedule delivery appointments and call tag dispositions
Scanner inventory, reconciliation and upgrade, assist with loss prevention exception report, identify theft trends for security and assist with security exception report
Dock Supervisor
Supervised a package handler staff of thirty five people
Conduct weekly safety meetings
See to it that all packages are being handled with hand to surface technique
Ensured all trailers were docked at the unload doors and all packages were unloaded and scanned
Handled the controlling and reducing of damaged packages,
Identified operational gaps and work with management to correct issues
Enforced timely reconciliation of outstanding packages and ensure the electronic proof of delivery
Team Lead Package Handler
Unloaded packages for scanning and sorted packages to conveyors for processing
Tightly stacked packages on skids for daily delivery and repacked if necessary
Trained new employees on proper task techniques
Warehouse Manager
June 2003 - June 2014
2003-2014 CMIC CMO Corporation Cranbury, NJ
Manufacturing
Designed, implemented, and monitored management operations systems
Maintained 95% inventory accuracy rating on both on site and remote warehouse items (including shipping and receiving within)
Maintained all customer Analytical & Development materials including finished products
Responsible for all shipping & receiving functions, inventory and accounts receivables
Manage logistics and overseas transport for equipment and raw materials
Manage company accounts (UPS, FedEx, Cintas/Uni1st Uniforms, Priority Express Courier Services, Hermann Warehousing, U-line Supply Co.)
Maintain quarterly discards for Hazardous/Non-Hazardous materials
Managed Warehouse staff members (4-6) daily
General administrative duties: copying, faxing, filing, and data entry
EDUCATION
High School
September 1985 - June 1988
Trenton Central High School Trenton, New Jersey
LANGUAGES
English
Fluent
CAREER HIGHLIGHTS
Core Qualifications:
10 years experience in management
Skilled in managing large staff of 40 people
Great aptitude to maintain emotional control under stress
Quality driven management training
Workplace violence training
Hazmat training
Forklift and Reach truck experience (10 years)
REFERENCES
Rich Tyus
General Manager, Fedex Ground Package Systems Ltd
Professional
Sharon L. Morgan
Buyer/Planner, S & G Tool Aid Corp.
Professional
Nancy L. Malvasi
Executive Assistant, Arnold Transportation Services
800-***-**** Ext. 3247
Professional
Timothy M. Bost
Engineering Manager, CMIC Corporation
609-***-**** ext. 109
Professional
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