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Customer Service Assistant Teacher

Location:
Dracut, MA
Posted:
April 16, 2023

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Resume:

Alexia Villalobos

*** ******** *** ****** ** ****6

978-***-**** adwkwp@r.postjobfree.com

WORK & LEADERSHIP EXPERIENCE

MULTIPLE MA

Nanny Mar 2017 – Nov 2022

Provided exceptional care and support to children, including infants and toddlers, by creating a safe and nurturing environment and engaging in age-appropriate activities to promote their physical, social, and cognitive development.

Managed daily tasks such as preparing nutritious meals, changing diapers, and assisting with bath and bedtime routines, ensuring that children's basic needs were met with care and attention.

Collaborated effectively with parents to understand and meet the unique needs of their children, communicating regularly about developmental milestones, behavioral concerns, and scheduling changes to maintain a positive and productive relationship.

Covid Testing Center Lowell], [MA/Country

tester Mar 2021 – Sep 2021

Conducted COVID-19 testing at various schools in the Middlesex area, following proper testing protocols and maintaining a safe and sterile testing environment for students and staff.

Effectively communicated test results and provided guidance on quarantine and isolation procedures, ensuring that school administrators and families were informed and educated on necessary steps to mitigate the spread of COVID-19.

Collaborated with school staff and local health departments to track and report COVID-19 cases and trends, providing valuable data and insights to support decision-making around school policies and procedures.

Kelly’s Unique Kids Medford, MA

Assistant Teacher [Mar 2017] – [Nov 2017]

Promoted gross motor and social development in infants-pre-k through engaging activities and games.

Maintained cleanliness and hygiene while changing diapers and providing nutritious meals and snacks.

Provided parents with detailed reports on their child's daily activities and addressing any questions or concerns.

Boston Burger Company Sommerville, MA/Country

Customer service Feb 2016 – Nov 2016

Greeted guests upon arrival and taking to-go orders over the phone.

Maintained a clean and organized dining area by bussing tables and preparing them for new guests, as well as assisting waitstaff with any needs.

Ensured prompt and efficient service by bringing food to tables and addressing any customer requests or concerns.

SKILLS, ACTIVITIES & INTERESTS

Languages: Fluent in English, Spanish, Portuguese

Technical Skills: MS Office Suite (Word, Excel, Teams), Adobe PDF Suite

Certifications & Training: Udemy Office Suite, CPR & First Aid Childcare, Food & Health Service, Covid Tester

Interests: Fashion, Design, Food, Travel, Hikes



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