Protection Specialist Administrative Assistant
Resume:
Iris G. Freeman
Chicago, Illinois 60642
*.************@*****.***
Education
Chicago State University Chicago, Illinois
Degree: Bachelors of Science in Criminal Justice, May 2009
Malcolm X College Chicago, Illinois
Associates in Liberal Arts with Honors, May 2005
Work Experience
Department of Financial & Professional Regulation Chicago, IL
March 2022-Present
Administrative Assistant
Serve as the assistant to the staff and Chief Medical Coordinator for the Division of Professional Regulation
Maintain and handles confidential files, records, and other sensitive information within the department.
Manage the Chiefs calendar, coordinating appointments and scheduling video conference meetings.
Responds to inquiries and requests for information and directs to appropriate personnel.
Gathers, organizes, and archives information to a shared system such as SharePoint.
Prepares and types of basic correspondence including form letters, memos, and emails.
Sends email on behalf of chief coordinator and is point of contact for communication in the absence.
Organized and arranged meetings via Webex through Outlook
Enters and updates data and information spreadsheets via Excel.
Monitored outlook calendar and arranged monthly coordinator meetings for Chief and Deputy Coordinators.
Prepared communication, such as edit and proofread memos, emails, reports and other correspondence.
Collaborated with other Administrators, Board Members, Physicians and support personnel management and clients.
Arranged and scheduled In- state and out of stated Travel for Annual Board Meetings and Conferences.
Completed travel expense reports for reimbursement.
Conducted and coordinated Special projects.
Serve as the Liaison for the state Medical Disciplinary Board.
Participated in Bi-weekly Disciplinary Board meetings.
Independent decision making daily, addressing the best way to handle the specific task.
Multi-tasking, Organizing, and prioritizing different task to meet deadlines.
Created electronic filing system to secure confidential documents.
Collate and distribute incoming and outgoing mail.
Answers and directs telephone calls, provides general information, takes messages, and routes callers to appropriate staff.
Utilize fax and scanning to deliver confidential documents.
Orders and maintains office supplies.
Coordinated staff and Medical Board Members Management Meetings.
Responds to inquiries and requests for information and directs to appropriate personnel.
Perform other administrative duties as required or assigned which are reasonable and within the scope of the duties indicated above.
Department of Children and Family Services Glen Ellyn, IL
February 2017- March-2022
Child Protection Specialist
•Obtain and initiate case assignments after staffing with the supervisor.
•Investigate suspected abuse and neglect reports on children.
•Notify, Interview parents, caretakers and/ or allege perpetrators regarding reported allegations.
•Observed and assess children safety to determine risk or validity of abuse and neglect allegation.
•Take Protective custody of child(ren) or create and monitor safety plan if it is determined there is evidence of abuse or neglect.
•Complete screens, LEADS and risk assessments.
•Participation in shelter care court hearings after protective custody of child has been taken.
•Contact foster homes and or appropriate relatives for placement after protective custody has been taken of child(ren).
•Transport child(ren)to the hospital to have a physical examination completed prior to placement.
•Monitor and supervise child (ren) and parent visits.
•Participate in clinical staffing’s to determine services for families.
•Make contact calls to personal and professional collaterals for additional information regarding the children and family.
•Request medical records and police reports.
•Recommend, refer and engage families in appropriate community services.
•Photograph children/home environment and document in case contact notes.
•Follow and Implement Procedures 300 guidelines when determining the rational and final finding of case.
American InterContinental University Chicago, IL
May 2015-2017
Admission Advisor
•Responsible for setting guidelines and deadlines in the process of admissions
•Providing accurate information and resources should potential student complete the enrollment process.
•Determine whether potential students meet qualifications to attend academic program.
•Advised and recommended appropriate academic programs offered based on students’ interest.
•Demonstrate excellent judgement and problem-solving ability
•Making sure application, Financial Aid documents, enrollment agreements, entrance counseling exams and aptitude polices are completed in a timely manner.
•Create and maintain contact with Academics, Financial aid and other departments on behalf of enrolled students
•Ensure daily objectives, matrix and goals are met; while utilizing effective time management skills.
Luther brook Child Adolescents Center/Academy Addison, IL
Lutheran Child and Family Services of Illinois
April 2010 –May 2015
Outreach Specialist/Residential Case Manager
•Providing case management to assigned youth upon intake/discharge.
•Responsible for completing Youths Clinical staffing reports, Individual
Treatment Plans, behavioral statistic, and court reports
•Attend assigned youths’ Individual Educational Placement meeting,
Annual Case Reviews, Child/Family team meetings, Permanency &
Status hearing.
•Liaison for agency between DCFS, GAL, POS workers, court
system, school personnel, family/foster parent and the community.
•Schedule and transported youth to medical appointments and/or
supervised visits with family.
Arthur Dixon Elementary School Chicago, Illinois January 2006 – April 2010
Teacher’s Assistant/School Liaison
•Provide classroom behavior management in a non-threatening
manner.
•Facilitate the formation of the group as a setting that is safe and
supportive for children.
•Participates in staffing of children by preparing observations of the
children and by implementing the educational portion of the
treatment plan.
•Responsible for documenting inventory including: technology
equipment, books, purchase orders, invoices and supplies.
•Assist counselor with student enrollment, records, evaluations,
assessments and high school applications.
Internship
Public Defender of Cook County Chicago, IL
Juvenile/ Adult Courts
September 2008 - October 2008
Investigator-Intern
Interviewed women/men after intake
Documentation from interview
Made calls to inform relatives of their location/bond court
Assist attorney’s in finding witness, victims, felons through (people search) Lexus Nexus
Submitted / filed Reports
Served subpoenas for record/court appearances
Interview witness/ victims during field work
Observed in Juvenile/Adult court hearings
Computer Skills
Microsoft Word, Excel, Access and Power Point, Outlook, SharePoint, Google drive, Google Docs, ADOBE
Other applications: Email, Webex, Zoom
Skillsets
Strong Prioritization, Organizational, communication, and written skills
March 3, 2017
Certifications
Child Welfare License (Illinois Department of Children & Family Services)
Contact this candidate