Sales Associate Customer Service

Marvella Ivery

478-***-**** ********@*****.***

An awesome professional with proven success with 30 years of educational experience working with a diverse population utilizing resources and technology to more effectively meet the needs of individuals served with a sense of urgency. EDUCATION

Alabama State University B.S. Biology 1993

Fort Valley State University M.S. in Counseling 1998 Howard’s Medical Coding and Billing 2009-10

WORK EXPERIENCE

TJX COMPANIES: Marshalls-Homegoods Superstore Nov 2015 - Present Front End Manager/Retail Trainer/Mentor

Managing the Customer Service Area, Making sure it flows smoothly and safely according to best methods expected with optimal success, Merchandising, Cashier, Telecommunications, Processing Freight, Training & Teaching new associates Jones Tabernacle CME Church 2017- Present

Pastor

Bethel CME 1996- 1998;

Associate Minister 2002- Present

Central Regional Christian Education Executive Board, Sunday School Teacher, Board of Social Concerns, Women’s Ministry, Outreach Ministry, Young Adult Ministry Isom Memorial CME Church - Ocala, Fl

Asst Pastor 1998-99

Sr Pastor 1999-2001

Focus Now Educational Consulting 1989- Present

Tutorial Assistance in all subjects for Pre-K, Elementary, Middle and HIgh School, College and Master Level Classes, Parental Coaching (Assist Parents with Homework Help at home), Anger Management, Mediation, Advocate: Attend Parent Teacher Conferences and IEP Meetings at my student’s school

Log School of Knowledge 8-2005 - 8-2006

Provided academic instruction in a private Christian Academy which included lesson plans, classroom management, assisting students with computer programming and recreational activities. Bibb County School District 12-2001 - 5-2004

Teacher providing instruction in science as well as serving on the committee of the Southern Association of Colleges and Schools. Additionally, substituted for numerous years assisting students on curriculum-based computer activities.

Retail Experience

Paul Harris - Sales Associate Training/Customer Service/ Cashier 1996-1998 Kroger - Pharmacy Tech Training/Merchandising/Sales/Customer Service/Cashier 1996-1998 JCPenney - Optical Technician Training/Merchandising/Customer Service/Cashier 1992-1993 Eckerd - Sales Associate Merchandising/ Customer Service/ Cashier 1986-1988 OTHER PROFESSIONAL EXPERIENCE

6th Episcopal District CME Church Social Media Ministry 7-2007 to present Director of communication, information and technology; maintaining and creating websites for churches throughout the state of Georgia. Teaching and assisting houses of faith in marketing church activities and services utilizing the web.

Writer 6-2004 to present

A free-lance writer for different publications and entities marketing the faith community, major cities and institutions of Georgia.

Other Relevant Experience

Numerous Recognitions and Rewards

• Rewards for TJX Rewards Credit Apps Rewards for Charity Fundraisers – JDRF Corporate Marketing and Sales: Paul Harris - Corporate Customer Service Award

Corporate for Paul Harris Credit Apps

JCPenney - Sales Award

• Primerica - Sales Awards

Special Skills

· Marketing for non-profits, churches, events, fundraisers, etc.

· Community Organizer, Writing Grants and Business/Non-Profit Proposals

· Professional printing and graphic design

· CPR and First Aid Certified

Volunteer Work

Frank Johnson Recreation Center Advisory Board, Secretary Macon-Bibb Council of Clergy Executive Board, Secretary Compassus Hospice Administrative Volunteer

Middle GA AIDS NETWORK BOAD MEMBER, Secretary

Center for Racial Understanding

Vista Care Hospice, Evercare Hospice

Macon/Bibb Citizen Advocate

Pan-African Festival Planning Committee

Unionville Improvement Association

Other Community Activities of Relevance

· Zeta Phi Beta Sorority, Inc

· FAMU Black Male College Explorers & Community Mentor References available upon request

Contact this candidate