PAMELA CATLIN
SKILLS
• Mail and Packages
• Team Goals
• Purchase Orders
• Performance Goals
• Training Junior Team Members
• Handling and Sorting Mail
• Workplace Safety
Enthusiastic Data entry/ Call taker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of data entry and training in data entry. Motivated to learn, grow and excel in Call taking.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals.
WORK HISTORY
April 2005 to March 2016
Mail Handler USPS, White Plains, NY
January 2000 to April 2005
Front Desk Receptionist The Wartburg Adult Care Community, Mt. Vernon, New York
Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
•
• Used automated mail processing equipment to sort and collate mail.
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
•
Used critical thinking to break down problems, evaluate solutions and make decisions.
•
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
•
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
•
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
•
• Handled petty cash
EDUCATION
Associate Of Applied Science Gerontology
Hostos Community College of The City University of New York, The Bronx, NY
CONTACT
Bronx, New York 10468
***************@*****.***