Program Manager Senior

Tony A. Smith

Senior Program Manager

********@****.*** • 703-***-****

Linkedin.com/in/tonysmith23

Mineral, VA

Summary

Accomplished IT professional with career-long focus on program management and delivery management. Record of success leading large cross-functional teams developing solutions for businesses and government agencies over 25+ years. Outcome-driven leader of highly effective project teams experienced with broad range of technologies and lifecycle management methods that include cloud computing, data management, cybersecurity, and Scaled Agile Framework (SAFe).

Technical Proficiencies

Program Management

Leadership, Delivery Management, Collaborative Problem Solving, Stakeholder Management, Budgeting & Cost Containment, IT Operations Management.

Tools

Agile, Azure DevOps, Waterfall, PMBOK, Microsoft Project, Microsoft 365 Enterprise Microsoft Office Suite.

Professional Experience

Microsoft Corporation, Richmond, VA. October 2015 - Present (previous August 2010 – December 2012)

Senior Program Manager

Head eight Microsoft 365 Cloud Service programs and incubation of over 20 pilot initiatives, as well as $10M operating budget. Lead virtual project teams composed of as many as 50 employees, along with 25 contract vendors, driving delivery improvements in Microsoft 365 cloud services. Introduced Agile methodologies and practices among cross-functional project teams of Engineers, Business Analysts, and Testers. Coordinated with Stakeholders to understand each project’s business requirements and develop technology solutions. Regularly conduct status meetings, assess risk, and resolve issues to ensure on-time (schedule management), within-budget (forecast and estimates at completion), high-quality deliveries.

Achieved delivery of 10 projects to date, ranging in budget from $1M to $10M.

Managed 6 contracts totaling $10M and provided the budget forecast and estimations of program completion.

Completed projects include 23 Microsoft 365 pilots for over 25K active users.

Successfully completed Fortune 100 company’s complex Enterprise Microsoft Office ProPlus channel switch to deferred updates for more than 200K users and 350K devices, one of the largest deployments ever.

Led 16 FastTrack Central PM Microsoft 365 programs that included Azure Virtual Desktop, Cloud Managed Endpoints (Intune), Endpoint Analytics, Edge, Bing, Identity Security Baseline, and Azure Information Protection.

Microsoft Corporation, Reston, VA. August 2010 – December 2012

Engagement Manager

Oversaw MCS U.S. Department of Homeland Security (DHS) Consulting Services line of business, managing all lifecycle phases for each project. Collaborated with DHS stakeholders on acceptance criteria for deliverables and statement of work (SOW) modifications. Led the integration of Microsoft Dynamics CRM system with the DHS legacy Enterprise Resource planning third party applications. Spearheaded large, private cloud development using Exchange 2010, SharePoint 2010, and Azure Active Directory. Composed monthly Project Performance Reports (PPR) on high-risk Customer Relationship Management (CRM) Dynamics Type 1 project. Met with MS leadership for Critical Quarterly Reviews (CQR) and with partner leadership for Quarterly Business Reviews (QBR).

Successfully orchestrated $23M DHS’ Dynamics CRM 2011 project – the largest Federal CRM 2011 development - with 35 engineers, five subcontractors, and Agile development process solution that generated capabilities quickly while mitigating development risk.

Named MCS Program Lead of Office 365 U.S. Department of Justice engagement that included 12 Microsoft engineers to provide architectural guidance for the DoJ Enterprise Cloud solutions.

U.S. Department of State, Fairfax, VA. October 2014 - October 2015

Program Manager (Ian, Evan & Alexander Corp [IEA])

Managed $5M contract and 12-Network Engineer team within Operations Branch to provide environment with remote desktop services for development and test environment.

As Technical Lead, collaborated with Microsoft to extend data center to Microsoft Azure hybrid cloud environment for operational testing, SharePoint-as-a-service, and virtual machine migration to Hyper-V.

Led Contractor Identity Access Management for cross-organizational team with 50 members from various Intelligence Community Agencies

Defense Intelligence Agency (DIA) Fairfax, VA. December 2012 - October 2014

Program Manager (Freedom Consulting Group)

Directed technology programs and projects with budgets that ranged from $1M to $5M for Intelligence Community, including Integration and Test team evaluation of new technologies for media exploitation. Implemented Waterfall methodologies to ensure projects delivered within budget, scope, and timetable. Oversaw design of fabric management and governance model of infrastructure-as-a-service (IaaS) environments.

Directed 29-member data center team that delivered IaaS solutions, undertook code-driven, functional, and regression testing of government off-the-shelf (GOTS) and commercial-off-the-shelf (COTS) software planned for insertion into existing programs.

Previous Experience Highlights

Senior Program Manager Engility Corporation (formerly TASC), Identity & Access Management (IAM) Program, National Reconnaissance Office, Chantilly, VA – 6 Years

Senior Systems Engineer Technical Advisor (SETA) The Aerospace Corporation, Enterprise Management Operations Center (EMOC), National Reconnaissance Office, Chantilly, VA – 2 Years

Project Manager/Systems Engineer, Central Intelligence Agency (CIA), Mclean, VA – 10 Years

Education

Master of Science in Information Technology - 2007

Rochester Institute of Technology, Rochester, NY

Program Management.

Bachelor of Science in Information Systems – 1991 - magna cum laude,

Strayer College, Washington, DC

Alpha Chi National College Honor Society. Two-year, full-time CIA Academic Sponsorship.

Awards

Microsoft Special Stock Award, 2022.

Microsoft Circle of Excellence, 2016.

Prince William County Executive Award, 2014.

Office of the Director of National Intelligence Certificate of Appreciation, 2010.

National Reconnaissance Office Letter of Recognition, 2008.

Department of the Air Force Letter of Recognition, 2007.

Central Intelligence Agency Letter of Recognition, 2007.

Spot Award, TASC, 2002, 1998.

Special Achievement Award, TASC, 1996.

Exceptional Performance Award, CIA, 1989.

Certificate for Special Achievement, CIA, 1986.

Skills

Team Management Project & Program Management Delivery Management Planning Customer Relationship Management Dynamics 365 Engineering and Business Management I Strategic Initiatives & Projects Budgeting & Cost Containment Vendor Management Stakeholder Engagement I Collaborative Problem Solving DevOps Agile Software Development Business Intelligence ERP Implementation I Data IT Operations Management Strategic Planning Contract Management KPIs Schedule Management Change Management ITSM Service Delivery M365 Cloud Managed Endpoints Cyber Security

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