Support Agent Data Entry
Resume:
Isabella Timmins
Springfield, MO 65804
Personal: adwkcr@r.postjobfree.com
Skills
Cooperates well with other workers.
Adapts well in stressful situations.
Can work under pressure efficiently
Fluent in Spanish
2+ Years in Customer Service
Inclusion and Diversity trainer
Proficient in Microsoft Office
Experience
May 2022 - PRESENT
Expedia Group, Springfield, MO - Lodging Support Agent 2
● Provide partners with timely assistance in regards to bookings, rates, payments, and tools found in Expedia Partner Central
● Actively works with many systems with efficiency such as Salesforce, Voyager, Workday and other systems
● Data entry within cases, clerical work by taking inbound requests from hotel partners via phone, chat, or email
December 2021- April 2022
Home 2 Suites by Holiday Inn, Springfield, MO - Breakfast Attendant
● Cooking and providing food to hotel guests in a quick and friendly manner
● Providing customer care to the guests in relations to dietary needs and restrictions
● Maintained the cleanliness of the kitchen and front coffee areas of the property by making sure they were adequately stocked and cleaned for the day
● Assisted in ordering and managing the the food orders for the property October 2021- December 2021
Scooter’s Coffee, Springfield, MO- Barista
● Prepping and brewing fresh made teas and coffees everyday, as well as making fresh espresso drinks, teas, and smoothies for customers in a timely manner
● Provide excellent customer care
2
● Handle transactions in a timely manner
Education
January 2023- Current
Ozarks Technical Community College, Springfield, MO- Anticipated Bachelors of Science in Anthropology and Museum Studies
Anticipated to start classes on January 13th, 2023 as a part time student June 2020- September 2020
Portland State University Portland, OR- Anticipated Bachelors of Science in Anthropology and NativeStudies
August 2018- December 2019
SUNY Brockport Brockport, NY- Anticipated Bachelors of Science in Anthropology and Gender Studies
August 2016- May 2018
Green Valley High School Henderson, NV- Generic Diploma Graduated
Contact this candidate