Mercedes Rios
Objective
To obtain a management position where my knowledge and previous work experience will be utilized to benefit the company while gaining new experiences.
Highlights of Qualification
• Bilingual- English/Spanish, fluently speak, read, and write.
• Ability to handle diverse job responsibilities proficiently.
• Confident, hardworking, employee who is committed to achieving excellence.
• Over 10 years of experience in patient care and medical office procedures with the ability to manage/motivate staff, verify insurance, complete data entry, and finalize payroll.
Skills & Abilities
• Experienced in surgery scheduling
• Medical coding and billing
• CPR/First Aid Certified
• Ability to operate office equipment
• OSHA/HIPPA compliance knowledge
• Ability to multitask and manage staff.
Work Experience
Assistant Manager 09/2016 to Present
Advance Women’s Health Center Bakersfield, CA
• Oversee daily office duties and ensures proper flow by assisting when needed in checking in patients and answering calls.
• Respond to patient inquiries and complaints; fulfill medical records requests and return patient calls and emails.
• Verify patient insurance and submit paperwork for insurance authorizations.
• Review patient medical charts and update disability claims accordingly ensuring accuracy.
• Review and submit payroll for a staff of over 10 while meeting deadline
Front Office 08/2009 to 09/2016
Advance Women’s Health Center Bakersfield, CA
• Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destination.
• Schedule appointments, maintain, and update appointment calendars; confirm next day appointments.
• Verify insurance coverage at each client appointment; and the lobby area is neat and clean.
Education
Kaplan College Bakersfield, CA
Medical Office Specialist- Diploma
Regional Occupation Center Bakersfield, CA
Office Occupations- Certificate
Centennial High School Bakersfield, CA
Diploma