Cocktail Server Data Entry
Resume:
TASIA GOLDEN
S U MMARY
I am a hardworking and reliable individual seeking to obtain a responsible and challenging position with a progressive company; where my talent and ability will have valuable application and utilization of my opportunity for advancement of the organization. Extremely motivated to constantly developing skills and grow professionally. Im a industrious Cocktail Waitress offering demonstrated success and driving dynamic customer satisfaction in both serving and bartending roles. Highly knowledgeable in craft beer and cocktails demonstrated over 4 years of industry experience. Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons.
E X P E R I E N C E
Cocktail Server
Sahara Hotel And Casino Las Vegas, NV December 2018 - Current Lead Sales Representative
T-Mobile, Sprint Las Vegas, NV January 2017 - December 2018 Maintained accurate cash handling practices while efficiently serving customers. Recommended and served alcoholic beverages to patrons during high-volume shifts.
Maintained tidiness and organization throughout bar area. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with patrons to offer friendly service and determine needs. Took drink orders from tables and bar area and relayed to bartenders. Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Created rapport with new and returning patrons to foster guest satisfaction. Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Completed opening and closing checklists to ensure smooth restaurant operations. Checked identification prior to serving.
Calculated charges, issued table checks and collected payments from customers. Assessed patrons' needs to always provide proactive service. Prepared salads, appetizers and garnishes to assist kitchen staff. Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Prepared both alcoholic and non-alcoholic beverages for patrons. Provided exceptional service to high volume of daily customers. Perform daily opening and closing shift duties.
Perform daily inventory counts and report to head office. S K I L L S
Billing
Consulting
Customer service
Inventory
Team-player
Sales Goals
Data Entry
Financial Reporting
Pricing Strategy
Description and Demonstration of
Products
Student varsity athlete, advanced
honor degree
Objective Obtain a position as a
team-player in a people-orientated
organization where I can maximize
my customer –service experience in
a challenging environment to
achieve the corporate goals.
Recognized as Employee of the
whole District for outstanding
performance and team
contributions.
Consistently maintained high
customer satisfaction ratings.
C O N T A C T
*********@*****.***
Las Vegas, NV 89113
E D U C A T I O N A N D
T R A I N I N G
High School Diploma
Basic Academy Basic Academy,
Henderson, NV
A C C OMPLISHMENTS
Consulting with new and existing customers in order to determine their wireless needs.
Ability to multi task in a fast-paced team environment. Handling all customer service issues in a timely and professional manner. Assist all customers with billing, account issues, and account upgrades. Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store Identifies the right solutions for customer billing, technical and/or account issues Comply with all operational policies and procedures.
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