Network Administrator Team Member

NELSON CORCUERA

**** – **th Street 201-***-****

North Bergen, NJ 07047 ****************@*****.***

OBJECTIVE

Self-assured and result-oriented professional offering a strong foundation of education and work experience. Motivated with proven record of success in prioritizing and processing workflow without supervision. Strong organization and communication skills; committed to personal and professional growth. Looking to continue being part of a team that rewards hard work and personal achievement with stability and the opportunity for increased responsibility. EDUCATION

2015 - 2019 Montclair University Montclair, NJ

Master of Arts in Industrial/Organizational Psychology GPA: 3.5 2010-2014 Montclair University Montclair, NJ

Bachelor of Arts in Psychology GPA: 3.8, Magna Cum Laude EXPERIENCE

2018-2022 NESAR Trucking, Inc. North Bergen, NJ

Network Administrator

Install, configure, upgrade and purchase network equipment.

Update all user desktop, laptops and tablets and network servers with Windows Server Update Services and McFee Antivirus.

Maintained and audit electronic logbook for company. 2016-2017 Apple Store Paramus, NJ

Apple Family Room Specialist

Efficiently diagnosed customers’ mobile device issues in fast paced environment.

Established rapport with customers by informing of technical issues.

Coordinated scheduling and checked in customers for appointments. 2012-2015 Montclair University: Emerging & Instructional Technology Montclair, NJ E & IT Team Member

Assisted faculty members with technical support, including e-mails, scanning and printing documents.

Provided ideas in the development of innovative virtual online classes.

Maintained the department's website, computer lab; installation, configuration and updating various software. 2010 Best Buy Vauxhall, NJ

Home Theater Specialist

Provided customers with expert product knowledge and professional recommendations.

Responsible for assembling home theater displays and electronics.

Prepared deliveries, installations, and special orders for customers. INTERNSHIP & RELEVANT COURSES

2018-2019 Montclair University: Academic Affairs Dept. Montclair, NJ University Personnel Support

Assisted in streamlining faculty and staff personnel processes such as promotion, sabbatical, tenure, etc.

Developed training materials for Interfolio implementation including web-based training, job support aids and in person training. Collaborated with provost in development of tools to enhance faculty development around appraisal and performance management.

SKILLS & CERTIFICATIONS

Apple Certified Service Technician

Bi-lingual (English & Spanish): Proficient in Spanish – fluent conversation, reading and writing

Proficient with Microsoft Office 365, iWork, Adobe Acrobat & Photoshop, Blackboard, Canvas, Windows, Zoom

Type 85-90 wpm

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