Salesforce Administrator Security Specialist

Raziye Yuksel

Salesforce Administrator/Developer

Richmond, TX

281-***-****

*********@*****.***

US Citizen

EDUCATION

Bachelor of Arts

Marmara University, 1998

CERTIFICATIONS

[1] Salesforce Certified Platform Developer I

[2] Salesforce Certified Administrator

[3] Salesforce Platform App Builder

TRAILHEAD SUPERBADGES

Five Star Ranger

[1] Data Integration Specialist

[2] Process Automation Specialist

[3] Apex Specialist

[4] Security Specialist

[5] Lightning Experience Reports & Dashboards Specialist

[6] Business Administration Specialist

SKILLS

• Salesforce.com Administration: Sales Cloud, Service Cloud, Marketing Cloud

• Strong multi-tasking skills

• Reports & Dashboards

• Formulas, Validation Rules

• Workflow, Process Builder, Flow

• Data Loader, Dataloader. io, Workbench

• JavaScript, HTML, CSS

• APEX

• Visualforce

• Lightning Web Component

• SOQL, SOSL

• Git, GitHub

PROFESSIONAL SUMMARY

Well-versed 3X certified Salesforce Administrator with 3+ years experience in Salesforce Customization, Picklists, Custom Formula, Fields, Lookups, Master-Details, Flow Customization of Reports and Dashboards. Good understanding of APEX, Visualforce and LWC. Great interpersonal and communication skills, focused, self-motivated, organized, and quick learner.

WORK EXPERIENCE

Salesforce Administrator, Macrocosm Services and Solutions, Sep 2020 – Present

• Administered and monitored the companies Salesforce CRM application

• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages.

• Created tabular, summary and matrix reports and set up report email schedules for higher management.

• Designed, Implemented, and deployed the Custom objects, Custom settings, Custom Fields, Page layouts, Custom tabs, Components to suit the needs of the application, Validation rules, Workflow, Flow, Approval Processes and Auto-Response Rules for automating business logic.

• Experienced in using Data Loader, Dataloader.io, Data Import Wizard and Workbench for insert, update, and bulk import or export of data from Salesforce.com subjects.

• Maintained user profiles including but not limited to adding new users, amending existing accounts, validating system permissions, restricting and opening up data access, and maintaining role hierarchies.

• Was responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce.com

• Worked with Lightning Framework, Lightning components, Lightning events and Salesforce Lightning Design system

Salesforce Administrator, Raindrop Foundation Inc., Aug 2019 – Aug 2020

• Created and updated database designs and data models

• Set and controlled user access levels across databases to protect important data.

• Monitored user support tickets, user issues and employee workflows to ensure optimal performance of the Salesforce platform.

• Improved user adoption by 30% via a program of platform enhancements, including branding, custom apps, and standardized reports and dashboards.

• Assisted in maintaining process flow maps and diagrams to facilitate understanding of needs and translate to salesforce solutions.

• Effectively utilized lookup, master-detail and many-to-many features to establish the relationship among objects.

• Designed custom Formula Fields, Field Dependencies, Validation Rules, Escalation Rules, Time-triggered tasks, Approval Processes, Charts and Diagrams.

• Created various profiles and users, configured permission based on the organizational hierarchy.

• Managed Security and Sharing rules for users

Contact this candidate