Service Rep Customer, Microsoft Excel expert

ISRAEL THOMAS

202-***-****), ***************@*****.***

EDUCATION

McKinley Tech High School

Washington, DC

Prince George's Community College

Largo, MD

STEM Path: Mathematics

Activities: College Bound, 100 Black Men Coalition

SPECIAL SKILLS & INTERESTS

•Can create attractive posters and flyers using graphic software

•Able to follow written instructions

•Proficient with Microsoft Word, Excel, and PowerPoint

•Can do internet research using MS Explorer and FireFox

•Enjoy biographies of famous people and plays

•Traveling with family

•Currently on the chess team(Since the 9th grade)

•Currently EverFi certified(financial certification)

EXPERIENCE

Summer Youth Employment Program, Washington, DC – Summer 2013- Summer 2015, Summer 2017

DTR(Do The Right Thing)

Responsibilities:

1.Learn and memorize a script for a play

2.Play a character for the play

3.Perform the play for the program and for SYEP at the end

The Musicianship, Wilson SHS Summer 2015, Summer 2017

Responsibilities:

1.Practice and learn how to play and instrument

2.Perform for different events such as Microsoft and the Kennedy Center

3.Perform for the musicianship and SYEP at the end of the program

GNC, Bowie, MD- January 2016- June 2016

Responsibilities:

1.Clean the store daily and keep shelves fully stocked

2.Complete daily sales goals of selling products

3.Daily utilization of customer service

4.Opening and closing store procedures

Earthfruits Yogurt: September 2016- October 2016

Responsibilities:

1.Hourly cleaning of store and equipment

2.Cashier and customer services

3.Stocking produce

4.Opening and closing store procedures

LA Fitness: January 2017- June 2017

Responsibilities:

1.Cleaning and re-racking equipment

2.Daily customer service

3.Daily sales goals of selling gym memberships

4.Daily marketing and advertising strategies

5.Occasional managerial responsibilities

6.Cleaning the entire facility

7.Opening and closing procedures

Safeway: September 2017 - 2023

Responsibilities and duties:

1.Work as a customer service rep, checker, and self checkout assistant.

2.Operate different machines such as lottery, Western Union and Money orders.

3.Assist with any questions or help any customer needed at customer assistance

4.Scan customer’s orders while making kind conversation with them.

5.Maintain a positive attitude around the customers at all times to make them feel welcome and want to come back

6.Backstock groceries overnight

Local 26 IBEW: August 2018- January 2023

Responsibilities and Duties:

1.Assemble and install pipework, cable tray racks, and electrical boxes/outlets

2.Operate forklifts and other machinery

3.Install and assemble transformers

4.Learn how to splice and terminate wiring in various systems

5.Lift up to 100 pounds of equipment and materials

Computer Support Intern

•EverFi Financial Program

•Microsoft excel and powerpoint program

•Learned how to create a resume

VOLUNTEER & COMMUNITY SERVICE

S.O.M.E. Washington, DC (Ongoing)

•Prepare plates and serve food to the homeless

•Clean tables, put away chairs and assist with cleaning up after breakfast/lunch

Convention Center Events(Green Team)

Volunteer

•Sort out recyclables and trash

•Hand out information papers about the event.

Goals:

Obtain a degree in Finance and accounting as well as mathematics

Become a master journeyman

Contact this candidate