Warehouse Manager Customer Service

Curtis Doemel

***** **** ****** *****, ******, Colorado 80015 770-***-**** ************@*****.***

Professional Summary

Focused on gathering and organizing operations information to facilitate effective decision-making and successful operational improvements. Transportation and logistics professional well-versed in materials management and inventory reconciliation. Effectively develops and implements process controls and quality improvement initiatives that reduce costs and increase company revenue. Safety-oriented, knowledgeable about proper handling of heavy machinery, including pallet jacks, cherry pickers and forklifts. Excellent problem solving, analytical and interpersonal skills.

Skills

Auto-CAD

ARENA System Simulation

Cost reduction strategies

Lean principles

Project planning and development

Process improvement

Quality assurance and control

Performance evaluations

Work flow planning

Customer service

Operation system software

Skilled with analytical software

Work History

Dispatch and Warehouse Manager, 01/2017 to Current

Medical Logistic Solutions – Denver, CO

Analyzed project and vendor data and comprised this information into presentations that were used for internal purposes.

Supervised material flow, storage and global order fulfillment.

Drafted budgets, monitored warehouse costs and reduced expenses when possible.

Conducted monthly inventories of materials on the work floor.

Oversaw hiring and training of multiple new employees each quarter.

Reported carrier-performance metrics and monthly costs reports to executive team.

Led warehouse improvement initiatives to advance operational efficiencies.

Led cross-department initiatives to develop and pursue cost reduction programs.

Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.

Collaborated with Operations team to develop scopes and implement project plans.

Oversaw multiple projects at a time without sacrificing standards.

Negotiated and finalized contracts with new and existing customers.

Set project timelines and kept teams on task to complete milestones according to schedule.

Collected and organized data for use in key decision-making.

Designed improvements to equipment to optimize worker productivity.

Worked with teams locally and out of state on diverse projects.

Created policies and procedures for quality assurance, best practices and project management.

Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.

Education

Industrial Engineering and Industrial Management, 2016

Kennesaw State University - Kennesaw, GA

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