RE

RACHEAL ESHILLONU

adwk19@r.postjobfree.com 310-***-**** Marietta, GA 30067

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Work flow planning

Workforce training

Performance improvements

Project development and lifecycle

Client rapport

Project management

Staff training and motivation

Project scope

Quality assurance and control

Recruiting

International business

Schedule management

Root cause analysis

Document creation

Audio editing

Transcribing

Audio translations

Reliable and trustworthy

Problem resolution

Critical thinking

PPE use

Negotiation and persuasion

Appen Butler Hill Inc. Atlanta, GA

Project Supervisor

03/2022 - 03/2023

Maintained high safety standards by following regulations outlined by company, OSHA and EPA.

Directed weekly project team meetings, providing timeline updates, action items, recommendations and custom solutions.

Trained employees in safety processes and procedures to comply with corporate rules.

Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.

Worked with UX Designer team on various projects

Manage access/set up (account set-up, remote desktop, Box, Teams, SecurID, etc.)

Astral Brands Kennesaw, GA

Operations Supervisor

02/2021 - 03/2022

Supervised, trained and guided team by coaching on daily activities. Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Trained, mentored and motivated employees to maximize team productivity.

Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data. Work with internal recruitment teams to source candidates according to hiring strategy

Coordinate training and new hire orientation

Staff onboarding

Summary

Skills

Experience

Stitch Fix Lithia Springs, GA

Logistics Project Coordinator

12/2019 - 02/2021

Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.

Managed paperwork and necessary information required for client shipments.

Maintained and updated systems to drive communication with internal and external customers.

Developed and updated project plans to document objectives, technologies, schedules and funding.

Colabbo Restaurant and Bar Marietta, GA

Bar Waitress

06/2019 - 06/2020

Maintained accurate cash handling practices while efficiently serving customers.

Recommended and served alcoholic beverages to patrons during high-volume shifts.

Maintained tidiness and organization throughout bar area. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

French Club, Georgia State University

Atlanta, GA

Event Chair Position

08/2018 - 03/2019

Coordinated and allocated equipment, supplies and staff for events. Oversaw advanced event registration and day-of check-in to handle high volume of guests.

Followed local regulations for events and obtained necessary permits. Managed safe and smooth food delivery at banquets, conferences and social events.

Panther Dining Piedmont Central Atlanta,

GA

Full House

08/2018 - 01/2019

Stocked and maintained buffet tables to keep ample food offerings available to guests.

Explained menu items, took orders and delivered food courses according to instruction.

Replenished supplies and organized food preparation stations to maximize productivity.

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

El Segundo Recreation Park El Segundo,

CA

Assistant Tennis Coach

09/2015 - 04/2017

Demonstrated proper technique with swinging racquet, demonstrating correct form to athletes.

Utilized positive enforcement, helping athletes to perform at high levels. Developed training and exercise programs to meet individual requirements and team play strategies.

Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.

Bergi SPA Arzignano, Italy

Executive Assistant

06/2013 - 06/2015

Tackled and addressed top-level, high-priority issues with professional administrative discretion.

Revised and maintained master calendar to coordinate meetings across multiple time zones.

Opened, read and replied to e-mails, letters and correspondence on behalf of executives.

Conducted research and collected and analyzed data to prepare reports and documents.

International Student Office at Georgia

State Uni Atlanta, GA

VISA Leader

Develop and grow key relationships with new international students. Respond to student questions about the school.

Spoke different languages (Italian, French) for students that were not fluent English and then translate back.

Resolved customer complaints and adjusted policies to meet changing needs.

Established and enforced clear goals to keep employees working collaboratively.

Georgia State University Atlanta, GA

Bachelor of Arts in World Language And Culture, Minor in Spanish 05/2021

Project Management Professional Certificate

AWS Certificate Security - Specialty

Power BI Masterclass - Beginners to Advances (Certificate) El Camino College Torrance, CA

Bachelor of Arts in French Language And Literature 12/2018

IPSC Silvio Ceccato Montecchio Maggiore

High School Diploma

07/2014

Education and Training

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