Dontae Carroll

**** ***** **** ***

Princeton, TX 75407

Cell: 214-***-****

adwjzg@r.postjobfree.com

Objective

Versatile and highly competent in Software and Application professional testing. Possessing more than 8 years of experience in manual testing, Regression testing, Back End Testing and Mobile Testing. Demonstrated success in Information Technology with emphasis on Quality Assurance within Agile and Waterfall environments, reviewing and understanding test requirements and writing test cases, and test scripts. Possesses vast experience in test case development, test suite management, defect reporting, defect management, and test metrics and reporting throughout the best practices and methodologies. Proven track record of supporting an agile team in analyzing, designing, building and testing high-quality product solutions that meet customer expectations.

Experience

CalyxSoftware Dallas, TX

Software and Applications Tester June 2022-Feb 2023

●Supported product managers with the testing of data mappings for requirement documents

●Test technologies for UAT, Manual Testing, End to End Testing, Interface Testing, Regression, System, and Sanity Testing. (Applications documents, Credit, Interfaces, etc)

●Management of bugs by creating and executing to understand client and system needs to recommend and review future product enhancements (Inputting bugs and task updates to a database)

●Telecom/wireless domain and products 3G, 4G and 5G

●Translate clients', program guidelines and pricing policies into rules and messages in our proprietary decision engine in creating and executing Test Plans and Test Cases (Mobile, Tablet and Desktop) (Document test cases for the user story requirements for traceability purpose)

●Review and test documents indexed and imaged for updates that necessitate changes in our system for information from source files to import into the company engine and print for services.

●Installing new builds of our apps to multiple phones, tablets and computers.

●Confirming these builds adequately work on each device, with a premade checklist

●Intensely testing a build on a single device, working through a checklist and list of tasks to confirm new implementation.

●Creating spreadsheets and other google docs

●UI and back-end verification testing experience

●Quality control testing and validation of client configurations via Validation of XML Mappings and txt files. (Macros, Data Field Names and Numbers, Screen Locations and Logic)

●Tested and verified mappings from GSE specifications used to generate .xml/MISMO files

●Facilitate rollout of new clients and new loan programs, responding to client questions and addressing discrepancies detail for all verbal and written communication through analytical skills

●Validation testing of data mappings with company interfaces with different file formats like: excel, xml, pdf

Environments: PACE, Pace Admin, Path, Point, Zip, ZipHOME, PDF-Viewer, XML, Bugzilla, FogBugz, Letter Count, Data Viewer, Chrome Testing, MS Office, MS Word, MS Excel, XML Viewer, XML SPY

Cognizant/PepsiCo Plano, TX

SDET – Manual/Automation Engineer July 2021-May 2022

●Testing Experience with strong knowledge of testing concepts and good communication

●Mobile app Testing experience (iPhone)

●Mobile Automation

●Agile Experience

●SQL knowledgeable

●ALM / QC Agile tools (Az Dev Ops )

●API testing and troubleshooting issues throughout SDLC process

●Participates in the development of test cases and scripts, test planning, test automation and test execution.

●Identify and track quality assurance metrics (defects, test results, test status).

●Assembles and examines test data for process evaluation and improvement.

●Document issues with software applications and assists in their resolution.

●Help works on many projects of moderate to high intensity within one or more development environments. (Ability to manage multiple assignments).

●Testing best practices for E2E testing (ordering, provisioning, billing, email receipts with manipulating data

●Provide daily status reports throughout the day on progress/issues.

Environments: DevOpsll and AGILE Methodologies, (Pepsico Platform) SAP, Services-Main Customer System Testing, XML, IOS Testing, MS Office, PostMan, MS Word, MS Excel, WATS DB, IRSS, HVL and CouchBase DB

Verizon Irving, TX

Senior QA Analyst Sept 2019-June 2020

Prepare test plan, build complex test cases for customer experience, Persona, customer journey and system test.

●Execute, validate, re-test and resolve defects on-time working with project team, PM and developers to coordinate testing.

●Provide daily status reports throughout the day on progress/issues.

●Responsible for executing formal test plans to safeguard the delivery of quality software applications.

●Participates in the development of test cases and scripts, test planning, test automation and test execution.

●Identify and track quality assurance metrics (defects, test results, test status).

●Assembles and examines test data for process evaluation and improvement.

●Document issues with software applications and assists in their resolution.

●Help works on many projects of moderate to high intensity within one or more development environments. (Ability to manage multiple assignments).

●Testing using AGILE and Waterfall methodologies

●Web app and Mobile app testing

●Telecom/wireless domain and products 3G, 4G and 5G

●Mobile Automation

●Testing best practices for E2E testing (ordering, provisioning, billing, email receipts with manipulating data

●Oracle, SQL, Linux, UNIX, and MF systems and Selenium

●API testing and troubleshooting issues throughout SDLC process

●NSA Project (North Star Architecture) comparing testing with BAU (business as usual flow).

Environments: Jira, Waterfall and AGILE Methodologies, Verizon Platform, Q-Test, REST, Linux, Appium, Pega, Sap, CXP Services-Main Customer System Testing, XML, PostMan, Chrome, IE, Firefox and IOS Testing, MS Office, MS Word, MS Excel

Calyx Software Dallas, TX

Software and Applications Tester Jan 2016-June 2019

●Supported product managers with the testing of data mappings for requirement documents

●Test technologies for UAT, Manual Testing, End to End Testing, Interface Testing, Regression, System, and Sanity Testing. (Applications documents, Credit, Interfaces, etc)

●Management of bugs by creating and executing to understand client and system needs to recommend and review future product enhancements (Inputting bugs and task updates to a database)

●Telecom/wireless domain and products 3G, 4G and 5G

●Translate clients', program guidelines and pricing policies into rules and messages in our proprietary decision engine in creating and executing Test Plans and Test Cases (Mobile, Tablet and Desktop) (Document test cases for the user story requirements for traceability purpose)

●Review and test documents indexed and imaged for updates that necessitate changes in our system for information from source files to import into the company engine and print for services.

●Installing new builds of our apps to multiple phones, tablets and computers.

●Confirming these builds adequately work on each device, with a premade checklist

●Intensely testing a build on a single device, working through a checklist and list of tasks to confirm new implementation.

●Creating spreadsheets and other google docs

●UI and back-end verification testing experience

●Quality control testing and validation of client configurations via Validation of XML Mappings and txt files. (Macros, Data Field Names and Numbers, Screen Locations and Logic)

●Tested and verified mappings from GSE specifications used to generate .xml/MISMO files

●Facilitate rollout of new clients and new loan programs, responding to client questions and addressing discrepancies detail for all verbal and written communication through analytical skills

●Validation testing of data mappings with company interfaces with different file formats like: excel, xml, pdf

Environments: PACE, Pace Admin, Path, Point, Zip, ZipHOME, PDF-Viewer, XML, Bugzilla, FogBugz, Letter Count, Data Viewer, Chrome Testing, MS Office, MS Word, MS Excel, XML Viewer, XML SPY

CitiBank Irving, TX

QA Analyst/Tester (Remote/Office) Oct 2013-Jan 2016

Execute practical application of Agile framework components (user stories, scrum, sprints, etc.).

Enter/import test requirements into the HP ALM Requirements module for each assignment following QA Framework.

Develop test cases and custom functions/routines using reusable components, data driven and hybrid frameworks in the HP ALM Test Plan module

Design and develop execute test execution procedures in the HP/Micro Focus ALM (Application Lifecycle Management) Test Lab module

Execute test procedures and document results for each step

Determine pass/ fail outcome; documenting failed steps as defects in the HP ALM Defects module

Work with developers to ensure exit criteria for each identified defect is logged

Participate in Scrum, Daily Stand-up, Sprint and iterative development activities – prepared to take on any role within the Agile team (planning, releasing and backlog refinement)

Define acceptance criteria when stories are created (work with business users for complete User Acceptance Testing)

Telecom/wireless domain and products 3G, 4G and 5G

Create test cases, plans, and scripts based on story defined acceptance criteria.

Identify, document, and report bugs, errors, and other issues with software applications.

Develop, verify, and manage change requests for each component of a project solution.

Analyze and identify all issues in requirements and design and assist to provide resolution

Responsible for Unit Testing, Integration Testing, UI and back-end Testing, Automation Testing, System & Regression Testing across Mobile, Tablet and Desktop in different platforms of my Scrum Team (IOS and Android) testing experience proto-type (smartphones, tablets, wearables).

Automaton Mobile testing applications that allow you to test all the three types of mobile applications (native, hybrid and mobile web). It also allows you to run the automated tests on actual devices, emulators and simulators testing test script that can use any language that Selenium supports (Java, Python, C#, Ruby, JavaScript) (IOS and Android).

Ability to lead peer reviews of test scenarios and test cases

Onsite - Offshore Coordination and Creating Test Data

Provide visibility to team impediments/risks and helps eliminate them.

Ability to work with Business Analysts to ensure full coverage of business requirements

Collaborative working with Multiple Vendors and Internal Stakeholders. aq

ADA) Americans with Disabilities Act with NVDA (Desktop and Colour Analyzer/Contractor) Firefox on devices and Talkback for Android (ADA/AODA WCAG 2.0 compliant)

Involved in Test planning and Design for business playing an active role in collecting metrics for the Weekly Status Report for the application in team which can be updated to Manager On-site

Actively participating in the defect resolution calls and working with design teams for early resolution (Inputting bugs and task updates to a database)

Help Scrum Team in successful delivery of 18 Sprints and more

SeeTest and Perfecto were used for Access remote mobile devices from any browser to perform manual mobile testing actions. (IOS and Android)

Installing new builds of our apps to multiple phones, tablets and computers.

Adequately testing on each device new build on each single device.

Environments: HP ALM 11 (Quality Center), Appium, JSON, Site Catalyst, Perfecto, Jira, FTBed, FDR, Test link, Agile Methodology, JavaScript, Java, Windows, IOS, Linux, Android and Desktop Testing, SeeTest, Tablet Testing, Mobile Testing, IE, Firefox, Safari and Chrome, MS Office, MS Word, MS Excel, MS Power Point, MS Access and Oracle

Qualifications

Certified Notary Signing Agent

Experience in Information Technology in Project Life cycle and QA testing life cycle.

Quality Assurance: Reviewing and converting functional requirement specifications to build the testing life cycle, including design and documentation of test plans, test cases, test scripts, test data creation and executing the test scripts.

Functional Responsibilities: Requirement gathering, functional gap analysis, application design, configuration, Test script generation, writing training guides, training end users and production support. Experience in Functional, System, Sanity, End To End and UAT testing.

Experience in ensuring a test environment is ready with all the systems access approval secured and preparation of Test data without having to waste any time before the execution commences.

Experience in creating, publishing, presenting and securing approval of Test Plan from all the stakeholders.

Experience in Change Management, Risk and Issue Management and Configuration Management.

Good working Knowledge of Onshore-Offshore Testing Processes with Experience in a remote (non-Home/Home Office) environment.

Ability to adapt to change and multiple projects with typing Speed 70 or more WPM with 10 Key Data Entry.

Education

Wilmer Hutchins High School, Dallas, TX Aug 98 – May 02

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