Escrow Officer Customer Service
Resume:
Raquel Uribe
Cell: 510-***-****
**************@*****.***
Real Estate Career Profile
Seeking to Transfer Broad-Based Skill Set, 20+ Years of Experience in Real Estate, Mortgage, and Lending Field into Challenging Position with Potential Growth and Advancement Results-focused, quality-driven professional with extensive experience in coordinating and closing, real estate transactions. Demonstrates consistent achievement of objectives, strong, customer service skills, and dedication to organizational goals. Advanced presentation and relationship development abilities with track record of closing top accounts in the mortgage and real estate industry. Core knowledge & Skill Areas:
Customer Relationships/ Customer
Service
Dealing with Agents, Borrowers,
Settlement Agents, and Lenders
Escrow Field: 10 years’
experience
Team Training & Mentoring Agents Knowledge of Multiple Loan Processing Software
Mortgage Field: Loan
processor 15 yrs. experience
Processing, and Closing Experience Familiar with Regulatory Compliance Issues
Funder 16 years, and
Customer Service 20
years’ experience.
LANGUAGES
Bilingual: English/Spanish (Read and Write) EMPLOYMENT Mason McDuffie Mortgage, San Ramon 04/2019-Present Funder
Review funding packages within 24 hours upon receiving the packages
Review funding conditions and depending on level sign off
Communicate with escrow for funding conditions
Work with Management and underwriting to ensure all conditions are met for funding
Split files Documents for Post-Closing Department
Ensuring file balances and request wire from warehouse
Review file and ensure all fees are correct
Fund Conventional/VA/FHA/CALHFA/GSFA /Purchase and Refinances
Ordering Verification of Employment
Requesting status from Escrow Companies signing date.
Balancing Final CD.
Relevant Experience Continued…
Argus Lending, Pleasant Hill 11/15-02/2019
Doc Drawer/Funder
Review funding packages within 48 hours upon receiving the packages
Review funding conditions and depending on level sign off
Communicate with escrow for funding conditions
Work with Management and underwriting to ensure all conditions are met for funding
Split files and ship files to investor
Ensuring file balances and request wire from warehouse
Review file and ensure all fees are correct to create Initial CD
Review file for compliance to ensure all is correct for Drawing docs
Fund Conventional/VA/FHA/Purchase and Refinances
LQB System
CMG FINANCIAL, San Ramon, CA 08/14-10/15
Legal Auditor
Reviewing high volume loan funding packages
Ensure that all required documentation is in each file and compliance
Run Compliance Ease.
Reconcile of all fees and figures related to each loan
Follow loan checklist order as conditions are signed off and new information is received
Review GFE & HUD to ensure compliance
DataTrac
Funded for the Wholesale Department:
Review funding package for same day funding and within 24 hours upon receiving the packages
Cross –checked with source documents
Communicate with Escrow Officer for conditions and signed off all escrow conditions and underwriter conditions.
Communicate with Brokers and Processor for internal conditions are met
Work with managers and underwriter to assure all conditions are met for funding
Set up loan package ready for funding and request wire funds.
Fund Conv./FHA/VA/USDA/Purchase and Refinance
Bundle file to get it ready for investor
Shipping files to the Investors
Relevant Experience Continued…
Commerce Mortgage, San Ramon CA 10/12-07/14
Sr. Funder
Review funding package for same day funding and within 24 hours upon receiving the packages
Entered loan information in the system warehouses that we use
Cross –checked with source documents
Communicate with Escrow Officer for conditions and signed off all escrow conditions and underwriter conditions.
Work with managers and underwriter to assure all conditions are met for funding
Communicate with Loan Officer and Processor for internal conditions are met
Set up loan package ready for funding and request wire funds.
Draw docs for Conv./FHA /Purchase (as backup)
Reviewing HUD-1 as per RESPA guideline prior funding
Clearing some suspense conditions
Fund Conv./FHA/VA/USDA/Purchase and Refinance
Fund Florida Loans.
Encompass System
JPMorgan Chase Bank, San Ramon CA 03/09-09/12
Sr. Loan Closer
Entered loan information in the system and cross-checked with source documents
Review funding package for same day funding and within 24 hours upon receiving the packages
Communicate with Escrow Officer for conditions and signed off all escrow conditions
Work with lead managers and underwriter to assure all conditions are met for funding
Communicate with Loan Officer and Processor for internal conditions are met
Set up loan package ready for funding and request wire funds
Draw docs for Conv./FHA/Purchase
Reviewing HUD-1 as per RESPA guideline prior funding Oakwood Corporate Housing/R&B Realty, San Ramon, CA 10/07-06/08 Administrative/Accounts Receivable
Answered phones and set up new vendors, was responsible for all accounts payable and receivable. Finalizing transactions developed and printed daily reports and month end reports while providing excellent customer service.
Relevant Experience Continued…
Liberty Mortgage & Realty, Inc. (Wholesale), San Ramon, CA 02/05-08/07 Senior Loan Processing Supervisor
Held full responsibility for managing, a team in the processing department; supervised Performance of team members, interceded as necessary to resolve problems, and delivered training on improving efficiencies and customer service. Maintained personal and win-win relationships with vendor and clients.
Oversaw underwriting of individual files before submitting to lenders.
Ordered and reviewed appraisals, credit reports, VOE’s VOD’s and any other documentation Required to fund and close loans
Open new escrow
Reviewed loan programs with borrowers and assisted Real Estate Agent and Loan Agent with any necessary conditions from borrowers.
Priced deals and went over various scenarios with agents and borrowers
Handled everything from opening to closing a loan transaction
Auditing files
Old Republic Title Company, Fremont, CA 11/01-04/04 Junior Escrow Officer
Oversaw all aspects of daily escrow and title procedures including opening orders, ordering payoffs, drawing, and auditing files. Interacted with Real Estates Agents, Loan Officer, Loan Processors and Lenders.
Responsible for drawing buyers and seller’s instructions
Reviewed prelims, ordered payoffs, prepared subordination and lien release
Fulfilled funding conditions and requested funds for closings
Coordinated with agents and borrowers to perform timely signings of loan documents
Auditing files and make sure file is in balance
Fulfilled funding conditions and requested funds for closings
Coordinated with agents and borrowers to perform timely signings of loan documents
Auditing files and make sure file is in balance
Coordinated with agents and borrowers to perform timely signings of loan documents
Auditing files and make sure file is in balance
Coordinated with agents and borrowers to perform timely signings of loan documents
Auditing files and make sure file is in balance
Other Special Skills:
1. Host for IHOP and Cashier
2. Ghirardelli Chocolate -As Cashier
3. Babies-R-Us- Worked on the Vault Room, overseeing the cash Transaction, Customer Service and working with returns merchandise.
Contact this candidate