Tochukwu Oyi
509-***-**** • ***********@******.***
Self-motivated
Salesforce
Strong Communicator
Customer Service
CRM applications
Lead Generation
PROFESSIONAL EXPERIENCE
INTUIT QUICKBOOKS October 2022-Present
Inside Sales Consultant
Ranked as a top performer among team and sales consultants within the company.
Answering customers/questions regarding products, prices, and availability.
Maintaining friendly and professional customer interactions at all times.
Exceeding sales goals while maintaining a high level of customer satisfaction.
Providing continuous product knowledge, training, pricing, availability, and product support to partners and end users.
Recommending the software solutions based on customer project requirements.
GEM DISTRIBUTION January 2021-October 2022
Sales Development Representative
50 daily calls, 20 meetings a month and maintained an accurate prospecting account on Salesforce
Identified target companies in relation to their need for our product.
Proactively called prospective customers to learn and uncover sales opportunities.
Followed up with prospects after demonstrations for feedback, questions and uncovering information.
Consistently ranked as a top performer among team
Utilized Salesforce CRM to locate leads, develop target lists and created email campaigns to contact prospects
Grace Entertainment Records March 2019 – January 2021
Sales Development Representative
Conducted high level, professional calls to prospective clients.
Provided Superior customer’s service by offering accurate product information and timely follow up.
Approached Sales in a Consultative manner to understand prospective customer’s business.
Researched Prospects in advance to understand their operation, build additional rapport and find common ground for discussions.
Managed and prioritized all inbound lead flow
Communicated (primarily via qualifying calls) with C-level exes, product managers and CEOs
VOLUNTEER EXPERIENCE
Math & Science Academy
Program Assistant
Organize, provide and maintain information guides for parents and guests
Record student attendance each day
Record parent/guardian pick-up of students each day
Answer calls and provide information
Opportunity Christian Fellowship
Program Assistant
Mentor and assist at-risk youth
Distribute food to homeless individuals
Assist in providing/distributing donations to local homeless shelters
EDUCATION
Harvard Business School Online Business Certification April 2020
Montgomery College AA Degree Business Studies May 2022
Salesforce Trailhead