Qa Analyst Test Lead

Ph:469-***-****

Email: adwjx2@r.postjobfree.com

Status: US Citizen

PADMA NALLANI

PROFILE

Performance driven Test Lead with extensive experience in Healthcare, Retail, Manufacturing and Banking domains. Proficiency in coordinating high visibility enterprise-wide initiatives. Expertise in Resource planning, hiring, and skills profiling. Aptitude to lead, mentor and train test team. Demonstrated excellence in creating test plan, test strategy, execution plans.

EXPERIENCE

Sr. consultant, CVS Health, Irving, TX

September 2018 – Present

ACHIEVEMENTS HIGHLIGHTS

Mentored and inspired high performing team to test mission critical Medicare Part D Enrollment applications that have direct impact on millions of CVS Health customers and thousands of enrollment agents nationwide.

Provided exceptional leadership and managed 10+ resources and acted as liaison between test and business/development teams. Streamlined and improved several testing processes and standardized test deliverables.

Participated in Project Planning Estimated test activities. Negotiated timelines and defined test deliverables that are compliant with CMS regulations.

Delivered highest level of testing standards for numerous projects spanning multiple applications. Performed Webservices testing, integration, backend and end to end testing. Expertise in SQL and Oracle databases and SOAPUI.

Experienced in testing web applications, agent portals, consumer websites as well as AS400 Claim systems.

Tested applications in Agile, iterative and waterfall models.

Proactively communicated and collaborated with development, Ops and DBA teams for test environment set up.

Facilitated daily defect triage calls involving test, business, development, Leadership teams and vendors for faster remediation.

Expertise in HP ALM, JIRA and Rally for defect tracking tools.

Conducted walk thrus with business for test design and test result approvals

Demonstrated in-depth business knowledge and authored test plan, strategy and scripts that are aligned with business objectives.

Monitored Execution status daily and ensured testing is on track and reported metrics daily. Highlighted all potential risks and identified mitigation strategy.

Received accolades from business and leadership teams for exceptional leadership, timely delivery, unparalleled diligence and coordination.

Test Lead, Health Care Service Corporation (HCSC), Richardson, TX.

Company: Infosys Ltd.

Duration: April 2015 to September 2018

Smart UM is a Prior authorization approval system that is currently being used by over 200 Customer Advocates and over 400 clinicians across multiple locations. Over 10,000 transactions are processed daily to make determinations efficiently for prior authorizations for commercial and government Lines of business.

Spearheaded globally diversified testers. Responsible for test allocation, test data management, test result review and walk thru

Performed Functional, UI, Integration and End to End testing for Smart UM application. Identified and built regression suite and collaborated with automation team.

Reported project status and

As a Key Resource in Core Agile team, was instrumental in building the product ground up. Participated in Grooming, Daily Scrum and Retrospectives.

Collaborated with Development, Vendor teams for triaging and resolving defects. Utilized JIRA for bug tracking.

Coordinated with business for PROD Validation. Worked closely with Release management and facilitated prod deployments.

Reported daily status, identified potential roadblocks and escalated risks when necessary.

Consistently delivered results in every sprint and acted as SME/testing point of contact for business owners and leadership.

Test Lead, Corner Bakery Café, Dallas, TX

Duration: September 2014 to April 2015

Completed In-Depth analysis and created business rules as well as functional requirements for ADP Project.

Coordinated with offshore development team as well as multiple vendors for faster delivery cycles.

Validated data feeds from ADP Vantage to E*Restaurant application and vice versa. Performed end to end testing from onboarding to paycheck creation.

In-depth knowledge of Restaurant systems such as POS, Catering, KDS and Back of the house.

Performed Mobile application testing for customer Loyalty/Reward Points on iOS and Android devices.

Responsible for product demo and end user training to business users for every product Release.

Early Career Progression

Sr. QA Analyst, NASCO, Atlanta, GA

Duration: March 2012 to March 2014

QA Analyst, Pacific Union Financial, Irving TX

Duration: March 2011 – February 2012

EDUCATION

Masters Degree in Business and Administration

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