ROBERT PARROTT

adwjw8@r.postjobfree.com 760-***-**** Oceanside, CA 92058

Summary

Seeking Position as a Technical Support Specialist. Excellent critical-thinking and problem-solving skills with over 40-year career resolving client problems, starting with Campus Computer Operator during College and ending with 25 years of Computer Consulting and Repair with my own company. In between those events I graduated with a degree in Economics & Statistics; then was employed as a Financial Analyst first which morphed into a Financial Reporting Specialist as both a Designer and Corporate Trainer using technology to provide solutions for client needs. Great communicator, taking complicated material and breaking it down to a relatable, accessible understanding.

Skills

• Provide all manner of Technical & Customer Support

• Proficient in Windows and Office Products

• Solutions Center & Training

• Friendly, intuitive, results/goal oriented, Communicator

• Able to translate complicated procedures into elementary tasks

Experience

Technology Consultant/Owner: The Computer Doctor - Encinitas, CA 01/1998 - Current

• Helped companies take advantage of current technology to improve business processes and productivity.

• Consulted with individuals, professionals, as well as home business owners, creating office networks and troubleshooting both hardware and software issues. Recommended solutions using the latest technology. Financial & Customer Support Specialist: Security Pacific Bank, Mattel, Radio Shack - Los Angeles 1989 - 1997

• While transitioning from Corporate to starting my Computer Consulting & Repair Company, I worked for several large corporations providing Customer Support as well as Financial Reporting and Training. Financial Analyst/Consultant/Trainer: Coldwell Banker - Los Angeles, CA 03/1986 - 09/1989

• Building on skills acquired at Warner Brothers, I created unique Modeling and Management Reporting Programs.

• Utilized statistical, economic and financial principles and techniques to prepare reports and other requests.

• Distributed these applications & trained personnel throughout field offices around the country. Financial Analyst Consultant: Warner Brothers - Hollywood, CA 01/1980 - 12/1985

• Analyzed complex financial information to offer recommendations to management, driving decision-making.

• Utilized statistical, economic and financial principles and techniques to prepare reports and other requests.

• Created Custom Database algorithms for Input and Financial Reporting using new PC technology. Eventually training various divisions and personnel.

Education and Training

University of California, Santa Barbara Santa Barbara, CA 06/1972 Bachelor of Arts: Economics & Statistics