Service Representative Customer

DONALD BALDOCK

**** **** **** **** • Bartlett, TN 38134

901-***-**** • ***********@*****.***

Enthusiastic and creative with solid problem solving skills. Over 20 years experience and expertise in planning, designing and executing successful creative projects. University of Memphis, Graphic Design

Strayer University, International Business

Raleigh Egypt High School, Outstanding Industrial Arts Student Spark Printing CUSTOMER SERVICE REPRESENTATIVE. October 2022 - Present 3895 South Perkins Road #3, Memphis, TN 38118 • 901-***-****

• Digital printing services working with large agencies

• Digital signage and in-store graphics with large retail stores

• Graphic design and digital creative

J. Strickland & Company DIRECTOR of ADVERTISING July 2004 - October2022 10420 DeSoto Road, Olive Branch, MS 38654 • 662-***-****

• Design all creative materials from print to TV ads. Design all logos and packaging

• Develop and maintain budget for national advertising campaigns including transit, outdoor, print, radio and online and track new media platforms

• Coordinate with marketing, merchandising teams overseeing all budgets

• Work with external Ecomm partners to execute proper digital strategy

• Develop websites and incorporate input from social media influencers

• Corporate contact with teams to work with European Union

• Track usage and consistency with all brands

• Work with legal team to ensure copyright and trademarks and company policies

• Member of Planning and Operating Committee, which oversees all aspects of company operation

• Supervise 2 employees. Oversee larger groups on special projects HealthSphere of America MEDIA DESIGN/PUBLIC RELATIONS Oct 2000 - July 2004 5135 Covington Way • Memphis, TN 38134 • 901-***-****

• Design and coordinate all publication and promotions for corporate home health headquarters

• Developed recruiting services and advertising for 22 branch offices with 500 nurses in 5 states

• Supervised 6 employees and worked with outside vendors such as photographers and printers

• Developed public relation campaigns for changing home health care policies

• Gave speeches and TV interviews state-wide

MS Office Word, PowerPoint, Excel, Outlook

Graphic Design Photoshop, Illustrator, InDesign, Adobe Acrobat Pro Format Mac and PC

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