Sales Associate Customer Service
Resume:
Maria V Agabo Martinez
**** * ********* *** ****** Ca 93728
Fresno, CA 93728
********@*****.***
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Sharp employee with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety the highest priority. willing to work and learn furthermore. Work Experience
Dispatch/Driver
Scrip Taxi - Fresno, CA
July 2020 to Present
1. Dispatched drivers to meet daily delivery needs for company customers. 2. Received or prepared work orders.
3. Relayed work orders, messages or information using telephones or two-way radios. 4. Maintained current knowledge of personnel in field and completed deliveries or delays. 5. Picked up customers and greeted them with the utmost respect and politeness. 6. Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.Maintained log of daily trips to keep accurate records of fares and destinations. Sales Associate/Cashier
dd's DISCOUNTS - Fresno, CA
December 2019 to July 2020
1. Addressed inquiries, resolved customer issues and managed customer relations. 2. Organized and prioritized tasks and activities and worked within strict timeframes and deadlines. 3. Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines. 4. Upheld quality control policies and procedures to increase customer satisfaction. 5. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Seasonal Sales Associate/cashier/inventory
Dollar Tree - Fresno, CA
November 2019 to December 2019
1. Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stockroom. 2. Supported management and other team members during physical inventory planning activities. 3. Identified obsolete parts and made arrangements for removal 4. Used critical thinking and data analysis to continually improve inventory strategies. Packer/Sorter
Youngstown Grape Distributor - Reedley, CA
May 2018 to August 2019
1. Protected materials for transport by correctly packaging products in boxes and crates. 2. Measured quantity, weight and dimensions to determine cost of shipping. 3. Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
4. Collaborated with team members to achieve daily goals and meet company objectives. 5. Assessed and sorted items into containers or designated areas according to classification, size, and condition.
Education
Some college in Child Psychology
Reedley College - Reedley, CA
August 2009 to April 2010
Skills
• Bilingual
• Critical thinker
• customer service
• team player
• Multi Tasker
• problem solver
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