Data Entry Service Representative
Resume:
Shawna Rattler
*** *********** **, *******, ** **376
**********@*****.***
Accomplishments:
●High school diploma
●2 years volunteer work with Red Cross
●Peer helping senior year of high school doing receptionist work
Key Skills:
Leadership
Customer Service
Problem-solving
Employment History:
Kelly Connect Services
Raeford, North Carolina
Job Title: Customer Service Chat Advisor (Remote Job) 02/2021 – 08/2021
In this position I am responsible for overseeing the general customer service representative duties within the job. Those duties included assisting customers with troubleshooting any issues that may arise, problem solving and creating a professional engagement with customers.
Shoe Carnival 06/2020 – 12/2020
Fayetteville, North Carolina
Job Title: Sales Associate
In this position I am responsible for maintaining a professional image that includes taking care of customers, enhancing the buying experience and selling product. Those duties included but not limited to assisting customers, answering customer inquiries, handling cash transactions and creating attractive displays.
H & R Block 01/2019 – 04/2019
01/2020 – 03/2020
Raeford, North Carolina
Job Title: Receptionist (seasonal)
In this position I am responsible for overseeing the general office duties within the facility. Those duties included but not limited to assisting customers, answering the phone, data entry, taking scheduled appointments, and accounting.
Hickory Farms 11/2018 –12/2018
11/2019 – 12/2019
Fayetteville, North Carolina
Job Title: Sales Associate (seasonal)
In this position I am responsible for maintaining a professional image that includes taking care of customers, enhancing the buying experience and selling product. Those duties included but not limited to assisting customers, answering customer inquiries, handling cash transactions and creating attractive displays.
Hoke Area Transit System 02/12/2018 – 05/31/2018
Raeford, North Carolina
Hoke Area Transit System is a county-operated public transportation system.
Job Title: Receptionist/Information Clerk (workforce program)
In this position I am responsible for overseeing the general office duties within the facility. Those duties included but not limited to assisting customers, answering the phone, data entry, taking scheduled appointments, and accounting.
Karen L Smith MD PA 11/12/2017- 01/25/2018
Raeford, North Carolina
A privately owned family medicine practice doctor’s office.
Job Title: Office Assistant (workforce program)
As office assistant I was responsible for checking in/checking out patients. This included bookkeeping, billing, patient reminders for upcoming appointments. This position also required answering and transferring phone calls for reference assistance.
KFC 08/10/2017- 12/2/2017
Fayetteville, North Carolina
Job Title: KFC Team Member
As a KFC Team member, I was responsible for maintaining a smiling face while greeting and serving customers. It was my job to take orders and receive payments as well as packaging orders for customers.
Education:
Hoke County High School Diploma 06/2017
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