Data Entry Customer Service
Resume:
Kacy Xayvongsa Cell: 316-***-****
Objective / Summary:
Obtain a position with the long range goal of possible advancement to management. Work well in high pressure and multi-tasking situations. I am a quick study, self motivator, extremely responsible, take pride in a job well done and commit to the project at hand type person. Enjoy working with people and am very personable, friendly and positive. I understand the importance of being a team player; with the ability to be a team leader. Skills:
● Communication
● Teamwork / collaborative
● Leadership
● Time Management
● Multi-tasking
● Active Learning
● Problem Solving
● Cash Handling
● Customer service
● Listening
Experience:
08/20 – Still Employed Learning Ambassador, Amazon Fulfillment, Park City, Ks
Guide new associates through new hire orientation; train associates according to Amazon standard work procedures; stow, pick, pack, and ship customer orders; problem solved for customer returns
Monitored day-to-day activities of Amazon Associates noting areas needing improvement and implementing plans for rectification.
10/19 – 04/20 Internet Leading Representative, Curo Financial, Wichita, Ks
● Customer service, complaints and loyalty
● Inform customers on billing
● details, statements, company policies, procedures, time periods and fees
● Sales and Up sales
● Detail documentation
● Data entry / Forms
● Payment reconciliation and negotiate payment options
● Knowledge of FDCPA and state legal requirements
● Other duties as assigned
11/18 –10/19 MO1C Mechanic, Spirit Aerospace, Wichita, Ks
● Assemble, prepare and seal integral fuel cells
● Test “wet wing” fuel cells
● Knowledge in various sealant characteristics such as storage, application, tack-free and cure times 05/16 – 11/18 Travel Specialist, Corporate Lodging Consultant, Wichita, Ks
● Multi-line phone system
● Customer service - Assist customers with orders and questions
● In bound calls and emails
11/12– 04/16 Masking Tech / Aerospace Painters Helper, Metal Finishing Company, Wichita, Ks
● Mask airline parts for painters
● Strip, remove and sand paint from painted components
● Inspect, clean and re-mask components that need additional painting 01/06 – 11/12 Team Leader, Wendy’s, Wichita, Ks
● Supervisory Duties – responsible for supervising the staff on the designated shift
● Opening / Closing procedures – reconciling cash drawers, alarm sets and bank drops
● Customer service
● Money and credit card transactions
● Clean kitchen and dining area
● Inventory and stocking
● Drive – thru
● Food prep / Cook
Education:
2009 Diploma, Cornerstone Correspondence School, Townsend, Ga References:
Yoni Linaries
Marchex Inc.
Crystal Ontiveros
Starkeys
Tisha Nuygen
Fanestil Meats
2726 S Emporia St. Apt 1203 Wichita, Ks 67216 Email: adwjst@r.postjobfree.com
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