Salesforce Developer Loader
Resume:
PAVAN KUMAR
Salesforce Developer
*******************@*****.*********:*****.*******@*****.***
SUMMARY
Around 8+ Years of strong experience in design, Development, communities, and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization, and development.
Experience in Administration, Configuration, Implementation (Soap API, Rest API and Meta data API as Call in and callout services) and Support of Salesforce CRM and Salesforce SFA applications.
Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of lightning mode and its features.
Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
Extensive hands-on COPADO for Deployment and COPADO Setup from scratch
Created COPADO Pipelines and Project in Order achieve multilevel sandbox Orgs metadata deployments.
Created COPADO PMD static Rules and Modified existing rules for Code scanning.
Excellent understanding of COPADO Deployment Process like Creating User story, Promotion record and good understanding of deployment flow
Prepared YAML file for handle unsupported User permission and System permissions.
Hands On creating Branching strategy in COPADO with GitHub and Bit bucket as DevOps release team.
Version management and Meta data commit with four git Operations Commit, recommit, Full profile and permission set and Destructive changes.
Planned release activities different Agile teams.
Well versed on the deployment plan like Staging, UAT and Prod and Hotfixes.
Hand on Data management with Own backup and outbox encryption
Designed and developed Apex Triggers for various functional needs in the application.
Created Custom Controllers and Standard Controllers in Visual Force.
Having experience with Apex Triggers, Apex Classes and Wrapper Classes as mentioned in the business requirement.
Worked on Visualforce pages and having experience with CSS and Java Script
Provided administration support to create new users, deactivate users, modify security and sharing settings for users.
Experience with Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
Experience in XML, JavaScript, HTML, Eclipse and SVN.
Having experience on support projects providing solutions to Level-1, Level-2 and Level-3 tickets
Having experience on live support activities providing solutions to end users on Production environment.
Worked on Soap API and Rest API to design and support web services platform.
Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
Expert in developing User Interface (UI) applications and professional web applications using JavaScript, JSP, HTML5 /DHTML, XHTML, jQuery, CSS3, and Ajax.
Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.
Having experience on REST methods such as Put, Get, Post and Delete .
Having experience on Sales cloud in opportunity management, account management.
Having experience with partner WSDL, Enterprise WSDL and Metadata API
Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visual force Pages, Visual force Components using up-to-date technology & implementing new instances of Salesforce.
Defined assignment rules to route case request to appropriate case support queues.
Implemented security and sharing rules at object, field, and record level for users at different levels of organization, created various profiles and configured the permissions based on the organizational hierarchy.
Experience working with Data Loader, import wizard, salesforce.com and Sandbox environments.
Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report extractions to various formats, design of Visual Force Pages, Dashboards, and various other components as per the client and application requirements.
Worked on SAP CRM with good exposure to sales, service modules of CRM and have good understanding of CRM user interface architecture.
Gathering requirements from functional consultants and developments based on client requirement.
EDUCATION
Bachelor of Technology in Computer Science Engineering
TECHNICAL SKILLS
SFDC Technology
Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Webservices, Visualforce Pages, Visualforce Component and Controllers, AJAX, Workflow & Approvals, Dashboards, Aura UI Framework, Analytic Snapshots, Case Management Automation, Custom Objects, Sandbox Refreshments, Deployments (Change sets), SOQL, Process Builder, Workflow Rules, Approval Process.
SFDC Tools
Apex Data Loader and Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Apttus CPQ, Steel brick.
Languages
Apex, Core Java, Java Script
Operating systems
Windows, MSDOS, LINUX
Databases
Oracle 10g, Oracle 11g, SQL Server, DB2
Methodology
Agile, scrum, SDLC, RUP.
EXPERIENCE
John Hancock, Boston, MA Feb 2021 to till date
Role: Salesforce Developer
Responsibilities:
Requirements gathering and doing configuration and customization according to business requirement.
Worked on LWC Components to design portal page and INTEGRATED with DocuSign.
I was involved in estimation and analysis for migration from classic to lightening.
Created custom objects and custom fields in Lightning experience.
Involved in creating a component for custom buttons which are not supported in lightning.
Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
I was involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
Worked with business owners to understand their requirements for Salesforce Cloud application.
Implemented Data Loader to load data from Cloud to Service Cloud
Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud.
Built camping reports in Salesforce and utilize it as a main source of data to integrate with cloud.
Managing subscriber data, import and segmentation using a combination of Salesforce Cloud tools and database queries Used automation studio for performing actions such as imports, extracts, and SQL query activities.
Responsible for setting up web service integrations.
Developed VF components in mobile apps.
Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.
Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build user friendly and native android IOS and windows app with the mobile SDK, design and run massively.
Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
Developed Lightning Component Framework and built Lightning component using aura framework.
Built reusable UI/UX components with Lightning component framework.
Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities, and Chatter groups.
Maintenance of installed Managed Packages in Lightning using Apex.
Worked on preparing Technical Design Document.
Written Apex Triggers on Account contact and opportunity to automate business process.
Written Apex Classes, Batch Classes, and Schedule class according to the business requirement.
Written helper classes support for Apex Triggers.
Writing the apex code according to governor limits.
Doing dulcification of the trigger using Collections like list, set and Map.
Handling view state error in Visualforce pages.
Writing relationship SOQL queries according to the business requirement.
Developed Visulaforce pages using standard controller, Custom controller, and extension controller.
Worked on Soap API and Rest API to design and support web services platform.
Developed the batch process to load data from external system to salesforce.
Sent an Email Notification to the Partner through Process builder once after approving the access to purchasing records.
Worked on agile Process.
Worked on Process builder for automating the actions such as creating and updating the custom object records.
Writing Experience in Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
Worked on Process builder for automating the actions such as creating and updating the custom object records.
Worked on Batch classes and wrapper classes to improve the work efficiency.
Wrote SOQL and SOSL queries within custom controllers, extensions, and triggers.
Using Metadata API to retrieve, deploy, create, update, or delete customization information, such as custom object definitions and page layouts, for your organization.
Responsible for weekly and monthly data export, updates, and backup for the organization.
Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
Worked on Sales cloud in opportunity management, account management.
Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
Environment: Apex, Visual force, Apex Classes, SOQL, Lightning Components, Apex triggers, Lightning, Visual force, Pages, Batch Apex, Schedule Apex, SOAP, REST, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.SalesForce.com Platform, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Import & Export Data, Windows 2000 Server, MS Office Suite (Word, Excel, PowerPoint, Outlook), SQL.
Charles Schwab (Austin, TX) . Jun 2019 to Jan 2021
Role: Salesforce Developer
Responsibilities:
Interacted with users to understand complex business requirements and documented the requirements.
Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
Created custom objects, custom Fields, Validation Rules, and formula fields.
Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods, and Workflows.
Analyzed Integration flow and helped developers in implementing Service Max App within the organization.
Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
Worked on Visual flow for automating the user actions and displayed appropriate information on the screens.
Worked on Process Builder for calling the apex methods for updating the contact information with zip code.
Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
Having experience on support projects providing solutions to Level-1, Level-2 and Level-3 tickets
Developed scripts to load forecast data from salesforce.com.
Created technical design document and functional design documents as per business requirement.
Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
Developed integrations to integrate data from Salesforce.com using SFDC APIs.
Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
Fields and defined Field Dependencies for custom pick list fields.
Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues.
Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing, SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox. MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server.
Health First, Lake Mary, FL Sept 2017 to May 2019
Role: Salesforce Developer
Responsibilities:
Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.
Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
Defined objects and Field Level Security for different profiles.
Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
Created and maintained Reports and Dashboards to provide fast access to key business metrics.
Having experience on live support activities providing solutions to end users on Production environment.
Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services.
Customized Chatter objects and tabs to view progress and discussion on business process.
Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
Configured Chatter to track emails from Outlook to Salesforce by following a user.
Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
Responsible for weekly and monthly data export, updates, and backup for the organization.
Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.
Inus Technologies (India) Jun 2015 – Aug 2017
Role: Sales force Administrator / Developer
Responsibilities:
Designed and Deployed Customer Objects added Custom fields to the objects and assigning of workflow rules, Approval Process.
Administers overall setup, configuration, and maintenance of the Salesforce.com platform for the various divisions.
Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.
Developed Sales Application from classic to Lightning using Aura/Lightning Web Components.
Salesforce and performed deployment into production using change sets.
Developed Apex batch classes to archive chatter post and custom object interactions data daily and monthly basis.
Effective Data Modelling between Standard and Custom Objects and normalizing them.
Responsible for writing Apex, Visual force code containing business functions.
Worked on Force.com IDE to develop custom applications.
Implementation of Apex Jobs to execute actions in a scheduled manner.
Deployed the application on Tomcat server at client locations.
Environment: Saleforce.com platform, Tomcat server, Sales cloud, API, Apex Language, Aura Components, Visual Force, Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading.
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