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Union City, CA ***** 415-***-**** *************@*****.***
SAMUEL PATOLE
PROFESSIONAL
SUMMARY
Proactive General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem- solving abilities. Strong record of surpassing organizational goals. SKILLS Hotel Operations
Management
Budgeting and Cost
Control
Market and Competitor
Research
Customer Relationship
Management
Training and
Development
Payroll Administration
and Timekeeping
Staff Management
Interpersonal and
Written Communication
Inventory and
Requisition
WORK HISTORY ASSISTANT RESTAURANT MANAGER June 2022 to March 2023 Hotel Marriott Marquis, San Francisco, CA
Oversee operations in restaurant, bar and pantry.
Tallying stock and making requisition as per par level.
Efficiently carrying out monthly inventory.
Managing team of up to 20 restaurant staffs and 15 pantry staffs, maintaining exceptional customer service and quality standards.
Conducted regular meetings with staff to discuss performance and address any issues
Managing staff schedules and maintain adequate coverage for all shifts RESTAURANT MANAGER Aug 2021 to June 2022
Deedee's Restaurant, Santa Clara, CA
Planned menu for various catering packages.
Reconciled cash and credit card transactions to maintain accurate records.
Purchased adequate quantities of food, beverages, equipment and supplies.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
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GENERAL MANAGER Feb 2020 to Aug 2021
Super 8 Motel, Indianapolis, IN
Well versed with Medallia and Wyndham SynXis PM Room Reservation System.
Adjusted room rates in comparison to competitors.
Responded to emails, comments and reviews.
Responsible for scheduling and payroll.
Recruitment and training of front desk staff.
Prepared property for all types of inspections.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
RESTAURANT GENERAL MANAGER Nov 2017 to Dec 2019
Satureia Restaurant, Mexico
Organized food tasting for promotion of the restaurant.
Prepared for and executed new menu implementations.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
ROOM SERVICE SUPERVISOR May 2013 to Feb 2014
Royal Caribbean Cruiseliner, Miami, FL
ASSISTANT RESTAURANT MANAGER Dec 2011 to Jan 2013
Chowking Restaurant, Dubai
ASSISTANT F&B MANAGER March 2011 to Oct 2011
Hotel Ramee Guestline, India
DEPUTY RESTAURANT MANAGER Jan 2010 to Sept 2010
Hotel Five Arrows, United Kingdom
RESTAURANT SUPERVISOR Sept 2008 to Dec 2009
Quaglinos Restaurant, United Kingdom
EDUCATION Mumbai University, India
Diploma, Hotel Management, April 2016