Travon Graves
Greensboro, NC *****
**************@*****.***
Objective: A position as a Customer Service Representative in a major corporation.
Experience: Verizon Wireless Greensboro, NC
Customer Service Representative 07/09-01/10
Greeted customers and directed concerns to proper representatives
Answered and transferred calls using multilink phone system
Assistant customers to use kiosk payment center machine
Hunters Glen Apartments Greensboro, NC
Assistant Manager 05/08-12/08
Assistant residents with problem solving, rental payments also leased apartments and trusted by management to make weekly deposits.
Received calls at establishment, determined nature of business and directed callers to destination.
Recorded name, time of call, nature of business and person called upon.
Ability to correspond with residents: through memos reports and other documents.
Angels of Beauty Greensboro, NC
Receptionist 06/06 -05/08
Answered phones to direct clients to beauticians
Performed variety of clerical duties and other duties pertinent to establishment.
Answered inquiries from persons entering establishment.
Mutual Community Savings Bank Greensboro, NC
Teller 10/05- 06/06
Receive checks, cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customer's transactions into computers to record transactions and issue computer generated receipts.
Cash checks and pay out money after verifying that signatures are correct and that accounts haves sufficient funds.
State Employee Credit Greensboro, NC
Teller/Receptionist 9/02- 6/03
Received and disbursed money, and kept records of money and negotiable instruments involved in financial transactions.
Received checks and cash for deposits, verified amounts and
examined checks for endorsements.
Balanced currency, coin and checks in cash drawer at end of shift, using calculator.
Education: Guilford Technical Community College Greensboro, NC
Diploma 05/11-10/13