Ngozi Marian Washington

Cell- 202-***-****) Email- adwjqp@r.postjobfree.com

Customer care Representative, AWS Cloud Consultant DevOps Engineer Career History

I have worked as a customer care representative, Solution Architect, and Cloud Engineer offering about 3 years of experience in technology on premises and in cloud. I have experience in Microsoft Word, Excel and PowerPoint. I am proficient in working with Azure and Okta. Also, I have done a supporting and optimizing mission critical deployments in networking, designing and implementing CI/CD pipeline using Jenkins, provisioning and managing highly available, fault- tolerant and scalable infrastructures on AWS utilizing terraform as IAC along with Ansible to automate configuration management. However, for security in the web I have setup identity and access management, monitoring and event management, governance and compliance, application delivery, data protection, image and patch management. I pay attention to details and excellent organization skills, with strong verbal and written communication skills seeking challenging positions with an innovative and fast-growing organization.

• Networking: Provide secured portal for Single sign-on, Amazon VPC, Cloud Front, Amazon Route53, AWS Direct Connect, AWS Transit Gateway and Elastic Load Balancing, NGW, IGW, Lambda API Gateway Service.

• Microsoft word, Excel and PowerPoint

• Security & Identity and Access Management: AWS security Hub, AWS Guard Duty, AWS Shield, AWS Firewall Manager, AWS inspector, WAF, Amazon Macie, AWS Organization, AWS IAM, Active Directory, AWS Secret Manager, NACLs, Security Groups, AWS Certificate Manager, AWS KMS, AWS Cloud HSM, Snapshot, Lifecycle Manager.

• AWS Platform: AWS CloudFormation, AWS Lambda, CloudWatch, AWS Systems Manager, CloudFront S3, VPC, EC2, ELB, RDS, SNS, SQS, Route53, Service Catalog, AWS Auto Scaling, Trusted Advisor.

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• Data Protection: AWS Certificate Manager, Snapshot, AWS KMS, Lifecycle Manager.

• Cloud Automation and Orchestration: Terraform, Ansible, Elastic Beanstalk, Docker, Systems Manager, CloudFormation, Auto Scaling, Jenkins, AWS SSM Parameter store.

• Monitoring & Event Management: AWS CloudWatch (Events & Logs), AWS S3, AWS SNS.

• Application Delivery: Jira, Confluence, Jenkins, Bitbucket, AWS Code Pipeline, AWS Code Commit, AWS Build, Maven.

• AWS Platform: AWS CloudFormation, AWS Lambda, CloudWatch, AWS Systems Manager, CloudFront S3, VPC, EC2, ELB, RDS, SNS, SQS, Route53, Service Catalog, AWS Auto Scaling, Trusted Advisor.

PROFESSIONAL EXPERIENCE:

Meiger Health Customer Service Representative:

10/2017- 09/2018

• Experience in customer facing position.

• Email, Phone support

• Collaborating with team member

• Microsoft Word, Excel and PowerPoint

• Excellent communication skill

• Experience in single sign-on (SSO)

• Scheduled appointments.

• Solved technical problems.

AWS Migration Consultant DevOps Engineer: (American Modern Insurance)

12/2021-10/22

• I build and migrate software services across organizations.

• Migrated Databases to AWS using Database Migration Service & Schema Conversion Tool.

• Excellent communication skills

• Migration of high availability web servers and databases to AWS EC2 and RDS with minimum or no downtime.

• AWS Cloud computing including EC2 instances.

• Single sign-on in cloud and on prem

• Experienced in AWS compute services (EC2, Lambda, Elastic Beanstalk, autoscaling.

• Life cycle configuration for data to live and cycle within buckets in accordance with how often it can be accessed thereby minimizing cost

• Experience using discovery tools to define and develop customer requirements and pricing models.

• I work with product and delivery teams to develop scalable solutions and products.

• Migrated legacy applications to AWS cloud environment

• I communicate and consult with clients and internal stakeholders to develop appropriate solutions.

• Ensured security on RDS with access control, network security, encryption and monitoring with notifications.

• Life cycle configuration for data to live and cycle within buckets in accordance with how often it can be accessed thereby minimizing cost.

• Delegated access across AWS accounts using IAM cross account roles.

• Created IAM users, Roles and granting required access permissions and privileges to the users.

• Ran maintenance auto vacuum jobs and customized vacuum on certain tables.

• Championed database migration from Oracle to PostgreSQL on premises and on AWS, using Migration Tool Kit, Ora2pg, DMS and SCT.

• Created DynamoDB tables and modified their contents using the AWS CLI and an AWS SDK

• Design the overall Virtual Private Cloud VPC environment including server instance, storage instances, subnets, availability zones and managed provisioning of AWS infrastructures using Terraform.

• Design, manage, and maintain tools to automate operational processes

• Implemented and managed continuous delivery systems and methodologies on AWS with AWS developer tools as well as open-source tools including Jenkins, Ansible, Chef.

• Implemented security best practices in AWS including multi factor authentication, access key rotation, role-based permissions, enforced strong password policy, configured security groups and NACLs, S3 bucket policies and ACL

• Leveraged EC2 Lifecycle Manager to create snapshots of EBS Volumes on scheduled intervals for backup and define a retention period as a cost saving measure. Education:

Associate in computer science 2009-2012

University of Benin.

Associate in health science 2019-2022

Prince George’s community college Maryland

Certifications:

AWS Certified Solutions Architect – Associate

AWS Certified Solution Architect – Professional

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