Store Associate Fulfillment

KATEIRA TAYLOR

**** ******* **. ~ Plainfield, New Jersey, 07062

Cell: 908-***-**** ************@*****.***

Qualifications Summary

Highly motivated, Associates degree in science

Seeking to leverage recent knowledge from schools and gained experience in science and experienced in communications.

Proven ability to assess and analyze industry and company trends to make forecasts, projections.

Demonstrated track record of customer service and managing strong internal and external relationships (coworker, management, customer),

Experience in training and leading cross-functional teams.

Education

Union County College, Cranford, NJ. May 2021

Associates of Science

Achieved practical knowledge in Psychology, Anatomy, Historic events, social skills, and leadership.

Plainfield High School, Plainfield, NJ. June 2018

High School Diploma

Achieved High Honor Roll

Advanced classes: (pre-calculus, advanced English)

Professional Experience

Amazon Inc., Avenel, NJ. 2021-present

FC Associate, 2021 – present

Fulfillment Associate responsibilities include offloading stock deliveries, processing work orders, and packaging orders for distribution. Work with a small group or alone in the warehouse to ensure items are retrieved, organized, and shipped in a timely manner. Selecting, packing, and shipping orders are also to be successfully fulfilled.

KATEIRA TAYLOR Page 2

Professional Experience

Continued

Dollar General, Plainfield, NJ. April 2017, May, 2021

Casual Cashier – Store Associate

Promoted from Casual Cashier to Store Associate after two months of employment.

Processed customer purchases, performed general cleaning duties, stocked shelves and merchandise displays neatly.

Provided exceptional customer service, assisted customers with their shopping experience.

Collaborated with team members and communicated clearly to the store management team.

Provided accurate feedback to management on all products, inventory losses, scanning errors, and general issues.

Participated in performing store inventory counts according to guidelines and monitoring stock for accuracy.

Complied with all established company policies and procedures while upholding the security and confidentiality of documents and data.

Engaged with customers to understand their specific needs.

Successfully met and exceeded daily sales goals by following the company’s selling strategy.

Maintained standards to keep all areas of the store neat and organized.

Protected company assets such as merchandise and cash in cash registers.

Complied with company safety and security policies.

Maintained a positive attitude and worked effectively with the sales team.

~ References Available Upon Request ~

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