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Front Desk Admitting Clerk

Location:
Houston, TX
Posted:
April 14, 2023

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Resume:

**** ******** ****** *****,******* Texas

adwjk7@r.postjobfree.com

346-***-****

OBJECTIVE

A self-starter and detail-oriented health care professional with the ability to function at a high level of excellence within a challenging environment. Seeking a consultant position that will enable me to display my extensive experience in health care management, practical skills in EPIC, and health care promotions. Experience with on-site workflow optimization and proven to demonstrate and support several healthcare. Health care and technology professional with experience with implementations of various healthcare EMR systems. Solid skills in organization, documentation, and interpersonal relationship with the ability to provide technical, thought leadership and to also translate complex technical concepts to physicians, nurses and ancillary staff. Self-motivated, independent and process’s ability to learn quickly with the ultimacy to offer effective support and “Go-live” clinical support.

AREAS OF EXPERTISE

Epic System: ClinDoc, Ambulatory, Cadence/ADT, OpTime, Anesthesia.

Proficient in Microsoft Word, Excel, PowerPoint, FirstNet, Pharm-net, Surgi-net, Ambulatory, Power Chart, Power Note.

Epic Care Inpatient and Outpatient

Implementation and Go Live Support

Excellent communication skills

Assisting Floor Super Users on Issue

EXPERIENCE

Mount Sinai Queens NY

EPIC Consultant/Business Associate

New York January 2022

EPIC Module – ASAP, Bed Planning Management, Admitting Clerk

Keane – Update Patient information and admission updates

Patient Works – Inpatient & Outpatient

Prepare and process all admitting forms relating to patient admission.

Prepare documents on clinical information for appropriate treatments.

Verify insurance and other eligibility criteria.

Perform verification, pre-certification and other applicable processes ensuring admissions.

Communicate treatment processes and patient care delivery to patients and their families.

Communicate patient rights, billing and payment procedures to patients or their families.

Ensure compliance of hospital policies and procedures from patients and their families.

Ensure implementation of best practices in treatments and patient care delivery.

NEW York Presbyterian (NYP) Hudson Valley

ADT Prelude/ ASAP

New York Dec 2021- Dec 2021

• Provided epic technical support to Providers and clinical staff

• Educated and assisted the Clinicians on how to document encounters, manage their In-basket, orders, and preference lists.

• Provide at-the-elbow and over-the-shoulder personal support to Physician, Nurses and Technologist at the Interventional Radiology department on different modalities at Emergency Department (X-Ray, CT scan and Interventional Procedural side of the hospital using Epic 2017.

• Provided support for end users on Ambulatory and Cadence module implementation

• Provided assistance to physicians on how to complete progress notes using SmartTexts and SmartNotes

• Assisted physicians where needed, to create, modify and cancel normal, standing and future orders

• Provided elbow support to physicians and nurses on scheduling and using their in-baskets.

• Troubleshoot navigational problems and questions from end users. • Assisted physicians on how to complete progress notes using SmartTexts and SmartNotes.

VCU – CTG

Ambulatory, Cadence, ASAP

Richmond VA Nov 2021-Dec 2021

• Escalated unresolved End User security issues

• Educated and assisted the Clinicians on how to document encounters, manage their In-basket, orders, and preference lists.

• Provide at-the-elbow and over-the-shoulder personal support to Physician, Nurses and Technologist at the Interventional Radiology department on different modalities at Emergency Department (X-Ray, CT scan and Interventional Procedural side of the hospital using Epic 2017.

• Provided support for end users on Ambulatory and Cadence module implementation

• Provided assistance to physicians on how to complete progress notes using SmartTexts and SmartNotes

• Assisted physicians where needed, to create, modify and cancel normal, standing and future orders

• Provided elbow support to physicians and nurses on scheduling and using their in-baskets.

• Troubleshoot navigational problems and questions from end users. • Assisted physicians on how to complete progress notes using SmartTexts and SmartNotes.

NEW York Presbyterian (NYP)

Ambulatory, Cadence, ASAP

New York June-July 2021

• Escalated unresolved End User security issues

• Educated and assisted the Clinicians on how to document encounters, manage their In-basket, orders, and preference lists.

• Provide at-the-elbow and over-the-shoulder personal support to Physician, Nurses and Technologist at the Interventional Radiology department on different modalities at Emergency Department (X-Ray, CT scan and Interventional Procedural side of the hospital using Epic 2017.

• Provided support for end users on Ambulatory and Cadence module implementation

• Provided assistance to physicians on how to complete progress notes using SmartTexts and SmartNotes

• Assisted physicians where needed, to create, modify and cancel normal, standing and future orders

• Provided elbow support to physicians and nurses on scheduling and using their in-baskets.

• Troubleshoot navigational problems and questions from end users. • Assisted physicians on how to complete progress notes using SmartTexts and SmartNotes.

Riverside Epic Go-Live

New Jersey March 2021- April 2021

Ambulatory

Assisted Physician in the Ambulatory setting with their Notes, using smart

phrases, ordering of medications.

Referrals and understanding how to manage their In-basket.

Provide training on how to schedule and register a new adult patient.

Front desk staff on how to manage & configure Patient reports

Mahaska hospital

Iowa January 2021- February 2021

ClinDoc

Trained the Nurses on how to document in flowsheet.

Making sure procedures for patient workflow is in accordance.

Extracting, Analyzing, and storing medical datasets in accordance with HIPAA regulations

New York Presbyterian Hospital Jan- Feb 2020

Epic OpTime Go-Live Consultant

Provided efficient elbow support for nurses in Pre-op and PACU.

Help nurses with monitoring status board and documenting event times, allergies, histories, vitals, LDA, MAR.

Helps nurses in managing and releasing signed and held orders, navigating through chart review, order review, result review.

Help nurses with Pre-op call documentations.

Provided Helps nurses with the use of Rovers for printing labels.

Helps nurses with consents, discharge and print of AVS.

Kings County Hospital NYC Dec 2019

Epic Cadence/Ambulatory Go-Live Support

Effectively and efficiently assisted front desk in scheduling, making appointments, registration, update pharmacy, demographics, print appointment and visit labels.

Help front desk with creating new patient record, check in/out, adding/modifying patient coverage and guarantor

Help physicians with placing order, order sets, notes, creating, modifying and sharing smart phrase, managing in basket, navigating through result review, chart review, order review, medication reconciliation etc.

Help nurses with navigating through MAR, worklist, flowsheet, orders, chart review, result review, order review, discharge navigator etc.

Effectively assisted front desk, nurses and physicians with patient care documentation based on their set workflow.

Performed other duties as instructed.

Mount Sinai Brooklyn NYC Sept 2019 Epic ClinDoc Go-Live Support

Assisted physician in putting in Orders and also making their favorite/preference List

Assisted physicians with the med reconciliation process

Assisted physician in building smart phrases and also personalize their Order-set and Notes

Assisted nurses and clinicians in the use of Epic ClinDoc module

Assisted Nurses with the use of flow Sheet for clinical documentation.

Assist physicians with the use of Dragon for documentation within and outside the Epic system.

Assisted nurses with the use of scanners, patient bands, printing of labels with the rover.

Metropolitan Hospital NYC July-Aug 2019

Epic OpTime/Anesthesia Go-Live Consultant

Help nurses with navigating through MAR, worklist, flowsheet, orders, chart review, result review, order review, admission, transfer, discharge navigator etc.

Assisted physicians and nurses on how to document in encounters, manage patient flowsheet, notes orders, preference list, and efficient use of smart tools.

Supported nurses with documenting assessments and I/O on the flowsheet.

Helped physicians with various order sets.

Helped physicians in properly using their admission, discharge, and transfer navigators.

Identified and reported end users interface issues to the Command Center.

NYC Health + Hospital March- May 2019

Epic Cadence/Prelude Soft Go-Live

Assisted front desk on patient registration, scheduling, appointments, adding coverage and consent letter.

Effectively assisted front desk, nurses and physicians with patient care documentation based on their set workflow.

Help front desk with creating new patient record, check in/out, adding/modifying patient coverage and guarantor, reconciling cash drawer at the end of shift.

Help nurses with documenting patient vital, allergies, history, chief complaint, adding and modifying patient medications, telephone calls encounters, managing in basket, navigating through result review, chart review, order review, discharge documentation, AVS etc.

Provided at-the-elbow support to the following outpatient clinics- Vascular surgery, Hematology and Oncology, Family Medicine and Internal Medicine.

Help physicians with office visit documentation, placing order, notes, creating and modifying smart phrase, managing



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