Research Intern Pharmacy Technician

Muniba M. Khan

*** ****** **., ****, ** ***** **********@*****.*** 984-***-**** LinkedIn: www.linkedin.com/in/muniba-khan/

EXPERIENCE

UNC Collaborative for Maternal and Infant Health Research Intern Chapel Hill, NC Jan 2022 – Nov 2022

Conducted 24 literature reviews on scholarly articles published within the past 5 years to identify and analyze current research trends.

Handled large volumes of data sets and extracted Electronic Health data entering them into appropriate databases.

Presented PowerPoint presentations and an infographic poster to the departmental research team.

Worked collaboratively with a multidisciplinary team comprised of data scientists, clinicians, and hospital staff.

Visualized factors of social determinants of health (SDOH) via Tableau and encoded SQL applying ICD-10-CM codes performing a two-way ANOVA analysis using SPSS statistics to determine how mental illness affect patient care quality.

Main Health Pharmacy Pharmacist Hamilton, Canada April 2018 – July 2021

Dispensed an average 200 – 250 prescriptions per day.

Counselled and answered patients’ queries regarding medications, serving on an average 50 customers a day.

Maintained inventory control, reduced inventory below company goal of $100,000.

Developed and implemented new tools for managing worker’s compensation cases, resulting in 200% revenue increase.

Responsible for hiring, training, and scheduling a staff of 10+ pharmacy technicians and cashiers.

McKesson Canada Pharmacist Mississauga, Canada Nov 2016 – Mar 2018

Dispensed on an average of 150 prescriptions per shift, going up to 200 prescriptions per shift during peak period.

Offered services and medications to help treat patients with rare and complex diseases.

Improved pharmacy automation system, reducing medication errors by 80% and increased time savings by 93%.

Costco Wholesale Pharmacy Technician Mississauga, Canada Feb 2013 – Dec 2013

Worked as a lead pharmacy technician in a high-volume pharmacy, with over 300 prescriptions per daily.

Mobilized efficient pharmaceutical stock management, decreasing waste by 24%.

Utilized electronic medical records (EMR/ EHR) to track patient prescriptions and refill requests.

PROJECTS

Well-Being dashboard Group Project Sep. - Dec 2022

Worked in a team of 4 and developed a fully functional web application with an interpretable Machine Learning approach (Feature Selection) and text mining approach (Topic Modeling) to identify critical factors that predict burnout among clinicians in the United States and improve quality of care.

Created a composite 25 item survey and extracted four demographic data.

Burnout is measured using the 2-item Maslach Burnout Inventory (MBI)

Used 3 visualization designs for our dashboard i.e., bubble chart, half donut & bar graph.

Pill Reminder App Group Project Sep - Dec 2021

Created a pill reminder app that is easy to use for complex drug therapies.

Performed a usability study using Jakob Neilson’s 10 Usability for 5 tasks based on the original and updated app.

Developed prototypes using Microsoft Teams wireframes for an improved app based on our analysis with the goal to improve usability and user experience. Prototypes were built on Axure RP 10 as part of our final project.

Programming Personal Project Aug – Oct 2022

Created a blackjack and a battleship game using python programming.

Built a compound interest calculator using python programming.

EDUCATION

University of North Carolina, Chapel Hill Aug 2021 – Dec 2022

Master of Professional Science in Biomedical and Health informatics

Osmania University, India Aug 2008 – May 2012

Bachelor of Pharmacy

Sheridan College, Ontario Aug 2006– April 2008 Diploma of Pharmacy Technician

Graduated with Honors

LICENSES

In good standing with Ontario College of Pharmacists, License #623623.

CERTIFICATION

Python for Non-Programmers

Agile User Experience Design and Research

Leadership, Tips, Tactics and Advise

TECHNICAL SKILLS

Programming Languages: JavaScript (D3.js), HTML, CSS, Python

Tools: EHR (Kroll, Fillware), Axure, Tableau, MS Word, Excel, Access, and PowerPoint, Adobe Photoshop

Databases: SQL

ADDITIONAL SKILLS

Analytical skills (data cleaning, analysis)

Critical Thinking

Project Management

Prototyping

Wireframes

Data visualization

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