Deborah Gallo Leister

*** ******** *

Delray Beach, FL 33446-1101

+1-609-***-**** cell

E-Mail: adwj6d@r.postjobfree.com

Work Experience

Radio Talk Show Host

WMGK-FM 92.1 - Philadelphia, PA

May 2004 to Present

> Responsible for On-Air Talk Show on National/Global Economy, US

Legislation, and US Supreme Court Decisions and their Impact on the Average Citizen.

> Interviewed Major Guests both National & International: ex: foremost expert on US Constitution, Citizens from Ukraine after Russian Invasion, CIA Agent in “Infiltrator”

> Answered Callers Questions Live

> Broadcast over Tri-State Area and Simulcast on Internet Nationally

Director of Quality Management

Federal Reserve Bank of Philadelphia - Philadelphia, PA

March 1996 to May 2001

> Responsible for Improvements to Employee Performance & Data Processing

> Increase Employees Responsiveness to Member Banks

> Developed and Implemented Fed-wide Program of Employee Generated

Suggestions to Enhance Performance with Monetary Compensation

> Implemented Annual Fed-wide Celebration highlighting each department's contributions, a complimentary luncheon for all, a famous motivational speaker (ex. Julius Irving), and outside entertainment to end the day

Director of Training, Customer Service, and Retail Sales Development

Key Bank, Central Region - Columbus, OH

June 1985 to June 1990

> Responsible for Training ALL Retail Sales Employees in Product Knowledge and Customer Service

> Responsible for Development and Launch of New Retail Products

> Responsible for Quarterly Customer Seminars in an Area of Products Bank Offered

> Spoke to Large Groups (500-1000) of both Employees and/or Customers about Bank Successes, Products, or Presented Motivational Speeches

> Responsible for Bi-Annual Sales Rally for All Central Region Employees

Commercial Loan Officer and Commercial Retail Products

Huntington National Bank, N.A - Columbus, OH

April 1983 to May 1985

> Responsible for Analysis and Recommendation of Loan Worthiness for Credits on Companies of Sales over $10M

> Responsible (within one year) to develop Retail Product to Draw in Commercial Sales Clients and Keep Them within Bank

> Developed Statement (later Copyrighted) known as “Private Banking” that

combined ALL aspects of Banking into One Statement via Trust (new concept)

Education

University of Pennsylvania-Wharton - Philadelphia, PA

September 1999 to December 2000

Post-Graduate Work: Master of Arts in Marketing and International

Relations

Ohio State University - Main Campus - Columbus, OH

September 1984 to May 1987

Post-Graduate Work: Master of Arts in English Composition and Literature

Miami University - Oxford - Oxford, OH

September 1978 to December 1982

B.S. in Business Management and Minor in Communication

Skills

> Leadership and Organizational Skills

> Communication Skills

(Written, Oral, Presentation)

> Media/On-Air Experience

> Team Management, Training and

Development

> Project Management

> Training, Teaching, Tutoring, and Mentoring

> Event Planning

> Supervisory and Administrative Experience

> Sales Experience

> Business & Product Development

> Recruitment

> Marketing and Focus Groups

> Research (Business, Marketing, Scholastic,

Media)

> Negotiation and Conflict Resolution

(Customer)

> Quality Management, Standards, and

Development

> Microsoft Excel, Word, and Powerpoint

Awards

Ohio Senate

December 1985

For Outstanding Service to the State of Ohio

for Establishment of a Statewide Program at All Children’s Hospitals entitled “Sunday’s Child” that pairs local volunteers with children that are alone when hospitalized. Included vetting of volunteers and marketing of the program.

Ohio Senate

December 1984

For Outstanding Leadership in Public Service, Chairperson, Initiative to Develop TRAUMA ONE Unit - Ohio State University Hospital, Columbus, Ohio. TRAUMA ONE Unit ultimately established.

Certifications/Licenses Publications

> Certification to Train Trainers Nationally

> Editorial Board and Editorial Writer

Gannett News - Columbus, Ohio and Southern, New Jersey

Contact this candidate