Summary
I am very caring I am compassionate a very easy to get along with spontaneous love working with others, love to help others I love too many people smile love seeing people happy in general! Experience
Personal Care Assistant/ Home Health Aide
Elara Caring Home Health • Oklahoma City Oklahoma
11/2020 - 01/2023
Preparing and serving normal/therapeutic diets
Assisting with bathing, personal care, and dressing Monitoring changes in client’s mental and physical conditions Light housekeeping
Assist clients with self-administered medications
Take, record and monitor temperature, pulse, respiration, intake/output Additional functions permissible under special circumstances Maintain and protect client confidentiality
picker
Associated Wholesale Grocers • Oklahoma City, OK
11/2019 - 11/2020
Proficiently managed order picking, fulfillment, inventory, and asset tracking processes Maintained a clean and orderly environment
Worked as part of a small team of people, including supervisor and Aasociates Order processing
Pick and pack service
pulling all products that make up an order and consolidating it for shipment check to make sure the products aren't damaged, update inventory semiautomated picking systems
package and label the order
Cashier/Sales Associate
Family Dollar • Oklahoma City, OK
05/2019 - 12/2019
Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information Javasade Scott
adwj4r@r.postjobfree.com / 405-***-**** / Oklahoma City Oklahoma 73107 Greet customers when entering or leaving the store Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages
Handle merchandise returns and exchanges
Call Center Customer Service Representative
Global Payments • Oklahoma City, OK
02/2018 - 02/2019
Provided customer service and was involved in training [x] new team members each month Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 80% annually
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Listen to customers concerns issues and questions
Resolve customers concerns and answer customers questions to my best ability Maintain a positive attitude and calmly respond to customers complaints Open new customer account
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
Recommend possible products to meet customers needs Refer issues and questions to managers if necessary Prepare product and customers reports by gathering data collected during customer interaction Cashier/Sacker
Crest Foods Co., Inc. • Oklahoma City, OK
03/2015 - 03/2016
work the cash register (processing payments, issuing receipts) greetings customers and helping them with any questions they have keep workspace cleaned and tidy at all times
bag box and package all purchase material
provide a positive customer experience with Fair friendly and courteous service registers sales on a cash register by skinning items itemizing and totaling customers purchase bad items
balance cash drawer by counting cash at the beginning and end of work shift Skills
Customer service, Communication skills, Guest services, Leadership, companionship, good listener, easy going, Microsoft word, Documentation review, English
Education
High School
PC West High School • Oklahoma City, OK
06/2008
Languages
English
Certificates
CPR Certification, Caregiver Certificate, PCA/HHA Certification, Oklahoma ABLE Commission License